Posted by on August 01, 1997 at 02:13:33:
Jose Martin J. Makalintal
27 Macopa St., Valle Verde 1
Pasig City 1600
Philippines
(011-630) 918-8549950
Work Experience
Supervisor, IT Technical Operations- BayanTel Holdings Corporation
October 1, 1996 to Present
Supervision of Network Operations Engineers, design
and implementation of systems & procedures for
nation-wide operations on a 24x7 basis, support for
1500+ Workstations, support for LAN & WAN running
both Novell & NT, support company-nationwide Lotus
Notes application, management of internal inventory
and Research & Development. Act as a liaison between
the IT Department and other departments. Also handle
special projects initiated on the executive level.
Projects include setup of PC Support, HelpDesk and
Training groups, preparation of annual strategic
plans/budgets for the same groups, NOS/OS platform
migration, project presentations for top management.
Training Specialist- BayanTel Holdings Corporation
February 1, 1995 to September 30, 1996
Developed and implemented the training curricula,
including manuals. Seminars conducted included
Windows, Word, Excel, PowerPoint, MS Mail, Lotus
Notes, PageMaker, CorelDRAW!, Visio,
PC Troubleshooting, our Operations Support System and
all other in-house developed software. Participants
included staff within the BayanTel Group of companies
all the way to Executive level, both Filipinos and
expatriates. Worked closely with the Systems
Development, Systems Integration and Network groups
on the improvement of in-house developed software.
Also installed, maintained and troubleshot computer
systems as well as supported users on the LAN.
Assistant Manager- Quick Access, Incorporated
November 1994 to January 31, 1995
Handled strategic planning. Other duties included
inventory management, financial management and the
sale of computer systems. Installed, maintained and
troubleshot computer systems and evaluated
hardware/software. Also handled all hardware/software
training for clients.
School Administrator- Claretian Publications
July 1994 to October 1994
Supervised full-time and part-time trainers, designed
the school curricula for both PC and Macintosh users,
developed training manuals, evaluated new
hardware/software technologies. Other duties included
sale & delivery of computer systems to clients. Also
installed, maintained and troubleshot computer
systems on PC and Macintosh platforms.
Seminars
Project Management- Kepner-Tregoe
May 7, 1997 to May 9, 1997
Involved all aspects of Project Management. Included
load distribution, time lines and project planning
and implementation.
Network Cable Planning & Design- Alcatel Philippines
March 3, 1997 to March 6, 1997
Involved all aspects of Cabling for Data Networks.
Included optimal design of a network cable system,
maintenance and improvement of existing networks,
future trends and hands-on installation.
HelpDesk Systems- AIC Conferences, Singapore
September 28, 1996 to October 4, 1996
Involved all aspects of setting up a HelpDesk.
Included design of systems and procedures, hardware
and software requirements and future trends.
Education
San Beda College- Bachelor Science Degree in Business
Management
Graduated 1991
Others
Exposure in Novell, Windows 3.11/95/NT, TCP/IP, UNIX,
SMS, Lanalyzer, Netscape, Explorer and Wingate.
Setup and administer own Local Area Network at home
using a dedicated server running NT 4.0 & Wingate,
clients running Windows 95, a mini-hub and Category 5
cabling.
Pager (632) 141-940623
Internet martinm@bayantel.com