LAN Administrator, NT Support


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Posted by on December 04, 1999 at 17:06:15:


DARRIN OWEN

PERSONAL DETAILS

Residence
13 Whiting Street, Regents Park
NSW, 2143
Tel. No. (612) 9749-5555
Mobile: 0414 357195
E-mail: dmowen@tpg.com.au

Nationality
Australian


Courses
Information Technology - Certificate III
February 1998 to June 1998 - Full time
Padstow TAFE

Statement of Attainment in Internet, A first course
February 1998 to June 1998 - Part time
Baulkham hills TAFE

C Programming Certificate IV
June 1998 to December 1998 - Full time
Padstow TAFE

Diploma in PC and Networking support
January 1999 to present - Part Time
Lidcombe TAFE


Qualifications
MCP
Exams completed are NT Workstation, NT Server

Future Outlook
Currently studying MCSE


Education
Year 10
St. Johns Park, 1984


Leisure Interest
Baseball, spending time with my children,
Web page designing, and cycling


COURSES STUDIED
3 GL programming (C programming)
Business Environment
Business Information Processing
Business & Presentation Graphics
Computing Foundation
Computerized Accounting
Computer practical skills
Database1
Desktop Publishing
Graphical user interface
Information Technology Industry
Information Gathering Methods
Operating Systems 1 (MS-DOS)
Spreadsheets 1
Value Added Information Services
Word Processing
HTML

TECHNICAL SUMMARY

Hardware skills
PC 386,486, Pentium, PentiumII, Microcomputing,
Installation of Hardware and Software, HP NetServer

Network/ Operating Systems:
MS DOS, MS Windows NT Server and NT Workstation,
Windows 95/98, Novell Netware 3.11, 4.11 & 5

File management over a LAN, Unix,
NT Networking, Novell, Linux
Languages/

Relational Databases:
MS Access 97C Programming (Borland)
HTML (Designed own website)

Technical Skills Table:
1=Theoretical understanding. 2=Basic understanding.
3=Good skills. 4=Very good skills. 5=expert.

Technical skills Rating Experience
Applications 3 12 Months
MS Excel97 4 12 Months
MS Word97 3 12 Months
MS Publisher98 4 12 Months
MS Powerpoint97 3 12 Months
MS Outlook 4 18 Months
MS FrontPage 3 6 Months
M.Y.O.B 2 6 Months
MS Office2000 2 3 Months


Operating Systems

Windows 95 4 3 years
NT Server 3 12 Months
NT Workstation 3 18 Months
Windows 2000 2 3 Months
MS-DOS 2 15 Months
NOVEL 3.x,4.x,5 3 12Months
UNIX 2 3 Months
LINUX 2 3 Months
HP NETSERVER 3 6 Months
Wingate Proxy 4 12 Months
Mdaemon MailServer 3 6 Months


EMPLOYMENT

July99 to Present Telstra
Company Description Telecommunications
Position LAN Administrator

Responsibilities
Meet clients needs to access the LAN
Strong communication with other team members
Connecting New clients to the LAN
Deletion of LAN accounts
Moving accounts from one server to another
Installation and Configuration of Office97,
Outlook, MS Mail
Remotely supporting PC's
Assigning users to groups and permission's to directories
Rebuilding PC's & Laptops for Telstra's CLS4 Environment
Mapping Network drivesŲ Upgrading Windows 3.11 to NT4
Resolving mail access and application errors

Projects
Network Rollouts using NT4 and Netware Client 4.11
Upgrade of network from 3.1 to NT4
Upgrading Network clients to DHCP

Technical Environment
NT Server, NT Workstation,
Novell Netware 3.x, 4.x, 5.x,
Outlook, MS Office97 Suite,


January 99 to July
Capitol Business Services

Company Description
Software Development for International container/Cargo and shipping tracking

Position
Technical Support/Project management

Responsibilities
Administer and conduct the rollout of the NT Network
Administer and maintaining NT Server,
Mail Server and Proxy Server.
Scheduling and observing system backups.
Disaster recovery to servers and companies software
Produce reports to management.
Knowledge of the In house software package,
Acknowledge E-mails from remote clients.
Meet the clients needs in the technical
software development.
Remotely accessing client Servers to
update the software.

Technical Environment
Programming software SB+.
Supporting MS Office, Windows95/98, NT Workstations.
Configuring and maintaining NT Server,
Mail Server and the Proxy Server to company's
requirements.
Setting up Client machines and assigning
Folder/File permissions in the domain,
Assigning IP Addresses to all Client Machines.
Connectivity through Netgear Hubs.


November 98 to January99
Central Monitoring

Company Description
Business & Residential Security Alarm monitoring

Position
Computer Operator

Responsibilities
Monitors alarms
perform necessary action on alarms condition
and relaying information to related persons
Supporting and maintaining PC's
faxing, filing and maintaining customer files

Technical Environment
Computer operation on system generated programs
and Network equipment
Resetting modems on Novell 4.11
Loading new software
Attending to staff's PC inquiries
Supporting Windows 3.1 and Windows95/98.

July 1998 to November 1998
Tricon Restaurants International

Company Description
Customer service center for Pizza Hut,
KFC and Taco Bell

Position
Customer Service Representative

Responsibilities
Computer operator
Attending to customer orders
Handling customer complaints

Technical Environment
Operation of AS/400 on Unix platform


June 1995 to December 1997
CDO Couriers

Company Description
Small Courier Company that serviced small business
throughout Sydney Metropolitan area

Position
Operation Manager (part owner)

Responsibilities
Close liaison with clients
Administrative work
Customer services and support
In charge of daily routine
organizing daily deliveries into time frames
Working heavy workloads and longs hours to
accomplished daily quota

Technical Environment
MS Windows 95/Word processing and Spreadsheets. MYOB

REFERENCES


Mark Salmon

Team Leader
I.T Department
Telstra
612 9865 5207
mark.salmon@corpmail.telstra.com.au

Barry Green
Level 12 /418a Elizabeth Street
Surry Hills NSW 2010

Personal Reference


Terry & Mark Herd
11 Whiting Street
Regents Park NSW 2143
(02) 9646 2056







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