Posted by on September 03, 19103 at 22:44:45:
A. QUALIFICATIONS
Commerce Graduate major in Mgt. Acctg.
· Knowledge on accounting jobs
· Knowledge on computer operations like MS Excel, MS Word & Quattro Pro, a little of MS Power Point and MS Print Artist, Novell, JBA/Future 3
· Knowledge on sending / receiving e-mails, internet wizard
· Knowledge on office procedures
· Knowledge on alphabetic & numeric filing
· With an average typing speed
· Knowledge on customer service related problems
B. EXPRIENCES
a) Worked as a Customer Service Representative at Saturn Electronics Phils.
From May 5, 2003 to present
Duties includes:
§ Taking care of customers needs, follow up new purchase orders, and take into consideration should there be claims to take accurate action then inform concerned people on such
§ Sees to it that there are enough materials to build customers’ requirements
§ Contact customers should there be urgent things to follow up
§ Makes/prepares reports to inform internally status of handled customers (sales update, on-time deliveries, ship plans & commitments)
§ Clerical keeping of records to ensure that should there be any claims and or progress of previous claims – we can always keep an update
§ Make sure that shipments are done on time to cater to customers needs, to make them happy and trust our efficiency as a supplier by coordinating with production, packing & shipping all the time
§ Inform customers of the status of their requirements and the best commitment that we can make to assure them of our full support
§ Coordinate with materials department for any discrepancy and inform customer in case materials are in a consigned mode
§ Keep track of air waybills to know when the customer can have the item
§ Keep track of return to vendor materials (for consigned items) so as to alert customer and they can take immediate action on their side
b) Employed as an Admin Staff at Cebu Chip Connections, Inc.
From August 5, 2002 – May 3, 2003
Duties includes:
· Front Desk Officer
· Prepare shipping documents for releasing out of the facility like delivery receipts, gate pass, air waybill and the like
· Prepare purchase orders should there be new orders to make for office supplies and production needs
· Prepare quotations, reports for material yield, and other documents
· In-charge of daily communications like e-mails, telephone calls, fax messages and dictations from the vice president.
· Assists the operations manager with his daily communications
· Facilitator for in-coming items like new arrival of stocks and supplies
· Help the accounting staff with their monthly reports like recording in the journals and books
· Encode the minutes of the meeting every end of the month and distribute them to designated persons
· In-charge of recording of the number of days worked for each employee, compute the overtime each one has rendered, and record the vacation leaves and sick leaves they have availed in preparation for the computation of the payroll
· In-charge of new applicants (setting interviews and let them fill up application forms)
· In-charge of preparing new punch cards every first day of the month
· Coordinate with forwarders for on-time shipment to customers
· Search suppliers that quoting at a lesser price but the same quality if not much better quality
· In-charge of cost-cutting awareness thereby informing colleagues how to cut expenses for the company (e.g. using scratch papers & the like)
c) Five (5) years experience as an accounting staff in Young Auto Supply Co., Inc.
From May 29, 1997 – July 5, 2002
Duties includes:
· Keeping track of accounts receivables from the branches
· Making the statement of accounts for travelling salesmen as well as statement of accounts of the branches
· Makes claims from suppliers in case discrepancies arises out of the new arrival of stocks
· Assists the vice president (marketing) with his daily communications with the suppliers and as well as the customers
· In-charge of control of office supplies and purchases thereof
· In-charge of fax transmissions and e-mail messages
· Reconcile payments and expenses with the branches