Posted by on May 30, 19103 at 10:24:10:
R E S U M E
PERSONAL
Name: Pamela Cecilia I. Gonzales
Address: Don Candido Subdivision, Fundidor Molo, Iloilo City 5000, Philippines
Residence Tel. No.: 033-3366385
Mobile No.: 0916-9001682
EDUCATION
Elementary
1977-1984 Colegio de San Agustin-Bacolod Consistent Honor
North Drive Ave., Bacolod City Student
Philippines
Secondary
1984-1987 St. Scholastica’s Academy With Honors
Bacolod City
Philippines
University
1987-1992 University of the Philippines-Visayas
General Luna St., Iloilo City
Philippines
Course Graduated: Bachelor of Science
Major: Business Management
Minor: Public Administration
Post-Graduate
June-October 2001 Central Philippine University
Jaro, Iloilo City
Philippines
Course Taken: Bachelor of Laws
WORK EXPERIENCE
Company: Eli Lilly (Philippines), Incorporated
18th F Robinson’s Galleria
Edsa Corner Ortigas Avenue
Quezon City, Philippines
Tel. Nos.: (02)6345646-49
October 9, 1992 – June 1998
Professional Sales Representative
Job Description 1. Execute effective sales calls to maximize sales potential
- scientific knowledge
- market knowledge
- customer knowledge
2. Manage and operate a territory to maximize business
potential
- territory information
- action planning
3. Build and maintain business relationship to deliver
quality customer service
- establish and maintain productive customer relationship
- deliver the highest quality customer service standards
- proactively identify and implement initiatives to add value to the customer
4. Deliver effective working practices, relationship and
communications within the organization
- establish and maintain comprehensive and effective 360 communication with colleagues, management and relevant area
- identify and capitalize upon training and development opportunities
- working with changes
Awards: 1994 Top Sales Representative
Recipient of U.S. Trip Incentive
1996-1998 Quotabuster Award
Product Awards
July 1998 – Present
District Sales Manager
Job Description: Major function: Sales Representative Development
Sub-functions: 1. Recruiting and Hiring Sales
Representatives
- interview potential candidates
- make hiring decisions
- provide inputs to HR for recruiting needs
- actively recruit potential candidates
2. Coaching Sales Representative
- assess sales rep’s skill level and
suggest appropriate intervention
- coach sales rep in the field
- reinforce sales rep training
- role model best practice
3. Performance Management and Career
Planning
- monitor performance management process with individual sales reps
- develop and communicate corrective action plan as needed with HR
- utilize coaching in career planning and promotion discussions
- provide input to area management team on merit increases/promotions
- identify training needs and develop a training plan
2nd Major Function: District Management
Sub Functions: 1. District Leadership
- provide clear district direction
- align district goal with corporate strategy
- inspire and motivate sales reps
- provide strategic input to corporate sales and/or marketing plan
- build team synergy
- remove roadblocks enabling others to be successful
- address important problems and difficult issues
- model Lilly values
- champion break-through ideas and initiatives
2. District Management
- give input for development and
implementation of sales plan for
district
- plan and conduct motivational district meetings
- assess district sales to corporate goals
- check-in/check-out company assets for the sales representatives
- conduct business reviews with senior sales management
- administer company policies and procedures fairly and consistently
COMPANY TRAININGS ATTENDED:
1992 October Initial Development Program
1993 January Advanced Sales School
1998 August District Management
1999 April Situational Leadership
2000 March Performance Management I
2001 June Insights
2001 September Perfecting Your Sales Technique (Participant)
2001 November Perfecting Your Sales Technique (Facilitator)
2001 December 12-14 District Sales Management Competency and Coaching For
High Performance Workshops
2002 March 15 Perfecting Your Sales Technique II Update Workshop
2002 May 21 Feedback and Coaching Workshop