Posted by on July 18, 1998 at 16:17:08:
HIGHLIGHTS OF QUALIFICATION
-Two years customer service experience
-masterful in administrative and management fields
-Fluent in speaking, reading and writing
English and Tagalog language
-Open-minded, flexible, harwdworking and committed to growth
-Earned a Travel Specialist diploma with a perfect attendance
-Graduated with a GPA of 96 percent and had been awarded the 'Achievement of Excellence"
PROFESSIONAL EXPERIENCE
Customer Service Experience
-As office assistant, answered customer service telephone lines, provided information, tended to the needs of patients and filed records
-Handled cash/credit receipts in a responsible manner
-Conducted inventory, stocked and displayed retail marchandise
-Patient and friendly in resolving customer service problems
-Is responsible and motivated to succeed in variety of ways
ADMINISTRATIVE SKILLS
-Supervised and trained a staff in food and beverage industry and voted 'Rookie of the Month' when first employed by the restauarant
-Produce beyond the expected results when scheduling patients and running the business office
-Practice good judgement when placing special orders for retails customer
-Accomplished in budgeting, inventory control, sales, masterful of Word Perfect 6.1 and Windows 95
-Experienced in operation of American SABRE reservation system
WORK HISTORY
Currently SouthCentral Airlines
Anchorage, Alaska
Customer Service Agent
1996-1997 Mcdononald's Anchorage, Alaska Crew Chief/Trainer
1997-1997 Kroger's, Warren, Michigan
Nightstock Crew
1996-1997 Zen Acuclinic,Anchorage,Alaska
Receptionist/Assistant
1996-1997 Burlington Coat factory
Anchorage, Alaska
Sales Associate
EDUCATION
CAREER ACADEMY, ANCHORAGE, ALASKA
Nationally Accredited-ACCSCT
TRAVEL SPECIALIST DIPLOMA, JUNE 1998