Posted by on March 05, 19103 at 12:38:11:
RICKY R. MATAAC
B3L5 P2 Goodwill Homes II Novaliches, Quezon City, Philippines
Phone +63 2 418-3399 Mobile +63 916 5108316
E-mail rick.rm@engineer.com
I. SUMMARY OF EXPERIENCE:
Over five and a half years of solid networking experience specializing in LAN/WAN design and implementation, problem resolution/analysis and project management. Currently holding Cisco Certified Network Professional(CCNP) certification.
II. SUMMARY OF HARDWARE/SOFTWARE EXPERIENCE:
HARDWARE
Cisco Router/Switch/Access servers series, Motorola FRAD series, Nuera ORCA, EIS Call Processor, Avaya PBX systems, channel banks, e&m/fxo/fxs cards, CSU/DSU, modems, MUX, ethernet hub/switch, serial/UTP cables, HP Protocol Analyzer, Packet Shaper, SonicWALL, Dialogic boards, Server/Desktop
PROTOCOL
TCP/IP, IPX/SPX, NetBEUI, Frame Relay, X.25, HDLC, DS3, E1/T1, DSL, ISDN, PPP, RIP, OSPF, IGRP/EIGRP, BGP, ISL, 802.1q, IPSec, VoIP/VoFR, NAT
NETWORK SERVER
TACACS+, RADIUS, DNS, WINS, DHCP, FTP, Proxy
NETWORK MANAGEMENT SYSTEM
HPOV Network Node Manager, Cisco Works, Cisco Call Manager, Motorola 9000 OMS, Sniffer, MRTG
OPERATING SYSTEM
Windows 9x/ME/NT/2000/XP, UNIX, MS/IBM DOS
III. DETAILED WORK EXPERIENCE:
Lead Engineer, Project Management and R&D
August 2002-February 2003 (TCI – New York, USA)
- Main duties include planning, execution and monitoring of projects to meet project targets
- Deployed Virtual Private Networking (VPN) technologies to enable centralized and secured access to US headquarter via Internet
- Leads the implementation of pbx-to-pbx trunking between New York and Manila offices enabling 24 toll-bypass voice channels
- First level support for EIS Call Processing system
- Setup PC to Fax system
- Day-to-day PC/Network support
Supervisor, Project Management and R&D
January-July 2002 (SVI Connect, Manila Philippines)
- Responsible for the implementation and successful completion of projects to meet the performance, cost and objectives
- Perform project planning, development control, regular reporting and resource allocation
- In-charge with the R&D group that seeks for new call center solutions, procedures and methodologies
- Manage and maintains compressed voice network enabling 240 seats outbound call center
- Third level network operation support
Supervisor, Project Management and R&D
January 2000-December 2001(SVI Technologies, Inc. - Manila, Philippines)
- Leads the implementation of VLAN technologies using Cisco Catalyst switches
- Leads the enterprise wide deployment of SonicWALL Internet appliance (Firewall/VPN/NAT)
- Re-designed the enterprise WAN topology to implement Bandwidth Management using Cisco’s FRTS technology
- Leads the evaluation team for Nuera, Clarent, and Cirilium voice compression switch/gateway
- Coordinate with third party Voice and Multimedia Services company for the setup additional 64 outbound seats
- Leads the deployment of Cisco compressed voice call center solution enabling 48 outbound seats
- Leads the pilot setup of Cosmocall CTI servers
- Research on call center technology such as compressed voice switch/gateway, Predictive Dialer, ACD and CTI server.
Network Support Engineer
September-December 1999(MediType - New Jersey, USA)
- Re-designed and upgraded network infrastructure.
- Setup T1 Internet connection with back up redundancy
- Setup/maintains FTP, Proxy, SMTP and File server.
- Evaluated the need for new Voice Dictation System
- Deployed True Speech solutions on transcribers workstations
- Day- to-day PC/Network support
Network Support Engineer
July 1997-August 1999(SVI Technologies, Inc. - Manila, Philippines)
- Leads the evaluation of Network Management System platform and network probes
- Leads the deployment of redundant Switched Services (ISDN and Dial-up) link for WAN backup and load sharing
- Leads the planning and setup of equipments at UUNET west coast co-location facility
- Setup/maintains LAN/WAN connectivity to SVI remote offices
- Formulated troubleshooting procedures on off-site mainframe and intranet connectivity issues
- Setup/maintains LAN-to-LAN connectivity to off-shore clients for mainframe emulation and intranet access
- Setup/maintains SVI corporate compressed voice network
- Involved in the design, implementation and maintenance of SVIC’s enterprise network infrastructure
- Facilitate in-house training on Basics of Data Communication and Introduction to Cisco Router Configuration
IV. EDUCATION:
Bachelor of Science Major in Computer Engineering (1997)
Adamson University - Manila, Philippines
V. TRAINING:
CPS 7.0 Operations and Administration
SER Solutions, Inc., Loudoun Tech Center
Ridgetop Circle, Dulles, Virginia USA
August 12-14, 2002
Cosmocall Universe Setup and Administration
Cosmocom, Inc., New York, USA
December 14-15, 1999
9000 Open Management System
Motorola University - Causeway Bay, Hongkong
March 23-26, 1999
Advance Cisco Router Configuration (ACRC)
Cisco Training Partners - Makati, Philippines
November 23-27, 1998
Introduction to Cisco Router Configuration (ICRC)
Cisco Training Partners - Makati, Philippines
October 26-30, 1998
VI. EXAM/CERTIFICATION:
Cisco Certified Network Professional (CCNP) Remote Access Exam - February 11, 2002
Cisco Certified Network Professional (CCNP) Switching Exam - January 11, 2002
Cisco Certified Network Professional (CCNP) Routing Exam - December 12, 2001
Cisco Certified Network Professional (CCNP) Support Exam - November 6, 2001
Cisco Certified Network Associate (CCNA) - June 23, 2000
VII. PERSONAL DATA
AGE: 26
BIRTHDATE: March 23, 1976
COUNTRY OF BIRTH: Philippines
NATIONALITY: Filipino
STATUS: Single