Posted by on February 20, 19103 at 02:38:41:
February 16, 2003
Michael Johnston
2838 Yearling Street
Lakewood, CA 90712
E-mail Address: xjohnstonx@earthlink.net
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Personnel,
In the interest of securing the position of Operations Manager in the Philippines with your company, I submit for your review my resume. I currently seek a long-term growth position that will put to use my 14 years of resent business experience as a Director of Operations.
My key qualifications consists of oversight for the following departments: Purchasing, Inventory Control, PrintShop, Telecommunications, Courier Service, Facility Planning, Security, Housekeeping and Maintenance. I possess strong leadership skills and directed the areas of personnel management; hiring as well as termination; on going training and scheduling. My background includes schooling and training by Compaq, HP, IBM and Toshiba. I know the Heidelberg PrintMaster QM-46 press and the Canon BJW-9000 wide format printer operations. I have been schooled in the AS/400 System, Lotus-Domino, Corel WordPerfect 8, MRP II inventory programs, Microsoft Word & Excel, MAPICS scheduling MPRO equipment and work order tracking and Novell LAN systems. I understand and have qualified facilities for: CARF, HACCP, HIPAA, JCAHO and Title 22. My qualification that stands out above all the rest is the one that instills a true sense of customer service attitude in my team.
Should you wish to schedule an interview after reviewing my resume I would be happy to do so at your convenience. I may be contacted at the address above or by telephone at: 562-531-0349.
Thank you very much for your time and consideration.
Sincerely,
Michael Johnston
D I R E C T O R
O F
O P E R A T I O N S
MICHAEL JOHNSTON
EXPERIENCE HIGHLIGHTS
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B. H. S. INC.
LOS ANGELES, CALIFORNIA
October 1989 To December 2002 Corporate Operations Manager
This healthcare corporation administers grants and programs for the County of Los Angeles and the State of California relating to drug, alcohol and family services. They have been in business for 30 years and currently operate 15 hospitals and clinics. My position reported to the Corporate Vice President and directed the departments of: Purchasing, PrintShop, Courier Service, Housekeeping and Building Maintenance. Responsibilities included the corporate headquarters and fourteen outlining facilities. Operations organized, planned and scheduled, daily/weekly activities of department staff while maintaining the highest levels of efficient customer service 24/7 within budget guidelines. The position was responsible for developing and maintaining the purchasing standardization of vendors and the materials ordering system, negotiating contracts, evaluating vendor performance, reviewing bids and solving delivery and billing issues. All vehicles, building leases, service agreements and property subcontracts are maintained by Operations. My responsibilities also included to readiness of all facilities to be pass any City, County, State or Federal licensing inspection required to keep them operational. My professional background includes an active role with the GPO that B.H.S. belonged to as a committee member for vendor analysis and selection which carries an impact on the GPO’s 18,000 members nationwide.
JAY-EL PRODUCTS
CARSON, CALIFORNIA
September 1985 To July 1988 Material Planning Manager
Jay-El Products now part of Ducommun manufactures high tech electronic control panels and heads-up display panel indicators for commercial and military applications. They produce and build to customer specifications for both domestic and foreign, aerospace and our military markets. My duties were to bring on line their new IBM 36 computer system for tracking and producing products to customers specifications while insuring a smooth flow of materials to each of the 8 the production lines. This computer system was also tasked to produced an up-to-date information schedule for Customer Service and the Sales Departments which it did and therefore eliminated the need for daily order checking by the customer. I was tasked with establishing a Material Planning Group with shop-floor control while reducing the companies $10,000,000 in past due, delinquent orders. My role was to establish the people, policies, systems and procedures within a 2 year time frame. This was accomplished giving the company a positive cash flow and it was then sold and management staff replaced. During my employment the vendor performance was improve by 37% on all long-range just-in-time contracts and the past due orders were reduced to less then $1,500,000.
CHANNELS LAW OFFICE
LOS ANGELES, CALIFORNIA
January 1983 To July 1985 Office Management Consultant
This multi-county, international law firm hired me under a two-year contract to establish, train and put into place policies and procedures for an interoffice communications system. I was also tasked with modernizing its daily para legal operations with state-of-the art equipment. The offices were updated with the latest telecommunications, printing and computer equipment. Formal procedures were implemented to incorporate a uniform plan of action for handling customers in all satellite offices. The Los Angeles offices alone, now handles over 2000 active cases on immigration without missing a single appointment date.
TIGER-AIR SERVICE
BURBANK, CALIFORNIA
December 1980 To January 1982 Material Manager
This company was a division of (Flying) Tiger Airlines based out of LAX and serviced private, corporate and commercial aircraft. I was tasked with supervising twelve people in the departments of Inventory Control, Purchasing, Planning, and Shipping / Receiving. My group maintained all materials and shops on the 55-acre facility. Within six months the purchasing and inventory functions were converted from a manual ordering system to a computer system. This system reduced costs and enabled operations to track simple and complex parts orders and to keep track of all jobs pending or actual, while improving the down time on aircraft. This facility serviced and customized all types of aircraft up to and including Air Force One. This division of Flying Tigers has since moved its operations to Atlanta, GA and has since been sold.
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EDUCATION :
University of Southern California - MBA 1980
Specializing in Material Management, Business Law
San Diego State College - Bachelor Science - BA
Specializing in Procurement, Contract Negotiations
United States Navy - Electronic Technician - 4 Years
Schools in Communications, Radar and Cryptography
Santa Monica City College - AA
General Business and Design Drafting
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