Posted by on August 25, 19102 at 19:41:10:
Michael S. McGough
547 Pinckneyville Road
Marissa, Illinois 62257
(618) 295-3676
mmcgough@egyptian.net
http://www.egyptian.net/~mmcgough/
Objective: To obtain an interesting position in Information Technology in an environment
conducive to professional and personal growth.
Experience: Cardiology Consultants, Ltd Belleville, Illinois
Webmaster 05/2001 to 07/2001
• Created and maintained web pages.
• Troubleshooting & solving problems for office staff.
• Inventoried installed software on PCs for licensing.
Southern Illinois University Carbondale, Illinois
Technical Support Representative 01/2000 to 05/2000
• Assisted customers in setting up email accounts.
• Entered customer trouble tickets into Action Request (AR) database.
• Worked in a team environment, used team in help with problem solving.
Southwestern Illinois College Belleville, Illinois
Computer Lab Assistant 07/1998 to 12/1999
• Troubleshoot PC problems.
• Assisted students and teachers by solving technical questions.
• Installed hardware and software on lab PCs.
Education:
Southern Illinois University Carbondale, Illinois
B.S., Information Systems Technologies 2002
• On Dean's List for 2 consecutive semesters.
• Grade point average in Major: 2.8 (4.0 scale).
• Worked on group projects and presentations.
• Have done networking case studies and a live
systems analysis and design project.
• Built online forms in Office 2000.
Southwestern Illinois College Belleville, Illinois
A.A.S., Computer Information Systems 1999
• On Honors List for 3 consecutive semesters.
• Grade point average in Major: 3.0 (4.0 scale).
• Worked on group projects and presentations.
• Designed a mock airport network with a group.
• Case studies in Telecommunications and Systems Analysis.
References: Available upon request