Posted by on August 15, 19102 at 07:17:49:
Ideally, I am looking for a role in the customer services industry.
CURRICULUM VITAE
PERSONAL INFORMATION
Name: Jayne Rachelle Evangelista Date of Birth: 19/06/81
Address: 7 Overcliffe Road N. I. Number: JR770294C
London
SE13 7UB Marital Status: Single
Tel: 020 8469 9368 /07940 348 078 Nationality: British
EMPLOYMENT
Jul 01 – Present Prudential Services Visitor Team Member:
5 Laurence Pountney Hill Issue security passes to visitors
London Book meeting rooms, car-parking spaces and input catering
EC4R 0HH requests.
Maintaining ground and 6th floor reception area
Advising the host of their guests’ arrival
Jul 00 – Jul 01 Blue Arrow Personnel Services Recruitment Consultant:
42 High Street Lewisham Attracting/retaining applicants
London Maintaining/servicing existing clients and applicants
SE13 5JH Seeking potential business through sales calls/visits
Matching peoples skills to appropriate vacancies
Payroll duties
Dealing with account discrepancies
Sep 99 – Jul 00 Clifton-Ford Hotel Receptionist/Cashier:
(Jurys-Doyle Plc) Checking people in/out
47 Welbeck Street Switchboard Operator
London W1M 8DN Tending to guest queries
General admin (typing, photocopying, faxing)
(220 Bedrooms)
Mar 98- Sep 99 Royal Eagle Hotel Reservations Clerk/PA to the General Manager:
26-30 Craven Road Accepting group and individual reservations and London inputting bookings once received.
W2 3QB Supervising reception/cover when necessary.
Dealing with requests for the conference and banqueting facilities.
(116 Bedrooms) Arranging F.I.T and group contracts for the coming season
Responsible for the roster in the front office department.
Dealing with accounts queries/sales ledger.
Communicating/liasing with travel and corporate agents
Organising the General Managers’ diary and travel arrangements.
Sep 97- Mar 98 Hyde Park Towers Hotel Receptionist/Cashier:
41-51 Inverness Terrace Checking people in/out.
London Tending to all guests’ queries.
W2 3JN Switchboard operator.
Concierge
(115 Bedrooms)
EDUCATION
From / Until
Name / Address of School Subject / Academic Qualifications gained
Sep 99 – Jul 00 City of Westminster College
Maida Vale Centre
Elgin Avenue
London
W9 2NR
BTEC National Certificate in
Business and Finance
Apr 99 –Jul 99
Mill Hill Road
Acton W3
Acton
W3
Microsoft Office Professional Certificate
Sep 93 – Jul 97
Acton High School
Gunnersbury Lane
London
W3 8EY
English Language GCSE ‘A’
English Literature GCSE ‘B’
Expressive Arts GCSE ‘B’
Mathematics Higher Level GCSE ‘C’
Science Double Award GCSE ‘C C’
Sociology GCSE ‘C’
OTHER INFORMATION
Experience with Innsite 2000 Computer System Fidelio Micros Computer System (Ver 6.11)
Frost 2001 Lotus Notes
Windows 95 Plus Microsoft Office 2000
Microsoft Windows ’98 Microsoft Word (45wpm)
Microsoft Excel Microsoft Access
Microsoft Power Point
REFERENCES:
Ms.Sara Eggleton Ms. Emma Lowes
Prudential Services Select Appointments
5 Laurence Pountney Hill 6 Suffolk House, George Street
London Croydon
EC4R 0HH Surrey
Tel: 020 7548 3811 Tel: 020 8681 2713
(Visitor Team Manager) (Branch Manager)
Mr. Jeff Rosenberg
City of Westminster College
Maida Vale
London W9
Tel: 020 7723 8826
(Head of Business and Finance)