Admin. Technical & Support


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Posted by on May 28, 19102 at 01:02:23:

March 8 2001 - Present

Admin , Technical & Support - Supervisor
Work Description
· Design/Implement protocols for technical services division
· Set-up/configure hardware & software for LAN/WAN connections
· Monitors Remote Access users
· Monitors voice over IP equipments
· Do structured cabling design/configuration/implementation for internet gaming casino.
· Supervise technical support personnel
· Maintain,fine-tunes and monitor DNS,Mail,Web,RAS servers
· Provides day to day nationwide technical support.
· Maintain local area networks.
· Manage Help Desk Systems


Aug 14 2000– January 31, 2001
Project Manager/Purchaser

Work Description
· Manage 200 nodes call center project.
· Manage and handle purchasing systems
· Design & implement protocols for client services
· Manage manpower scheduling for outside services & operations

September 1998 – Mrch 26 2000
Technical Engineer

Work Description
· Responsible for LAN/WAN connections
· Do preventive maintenance for IT equipments
· Handles database for piping production controls
· Conduct ocular inspection & monitors project status of piping for petrochemical plant project
· Prepares overall project report petrochemical plant project

January 1998 – September 1998
Technical Sales Engineer
Work Description
· Design, present & sell a full range of technical solutions
Handles/Monitors sales for southern tagalog region
· Do product demonstration /promotion


January 1997 – December 1997
Computer Operator II

Work Description
· Validates & edit all transcribed information

· Draws inferences of classified information

· Canvass various materials for DENR

· Prepares quotations form & canvass forms

· Maintains hardware & software components of GSD.

QUALIFICATION:

· Installation and configuration of LAN/WAN under Windows NT

· Installation & configuration of CISCO Router,Hub & Switch

· Design & implementation of Data/Voice structured cabling

· Windows NT 4.0 Admin,Winroute firewall, Microsoft Exchange, Net Op remote control software

· Handles Remote Access servers using Equinox modem manager

· Handles set-up/configuration of Voice over IP using Ericsson Web Switch

· Handles installation of Video over IP using VCON Video conference

Hardware involved: Cisco Routers 2600 series & 3600 series, Ericsson voice over IP Webswitch, Alpha1000 server, HP Net server LH 300R,3Com hubs & Switches, Intel Bay Network Ethernet Switch, US robotic/D-link modems,Multi Tech CC4800 Multi Modem Manager, Equinox Multi Modem Manager RAS, VCON video conference over IP equipment, PABX system.

Sofware Involved: Windows NT 4.0 Administration, Windows 2000 Server, Win Route Firewall, Windows 98 –ME, Microsoft Exchange, Great Plains Enterprise, Net Op Remote control Software









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