Posted by on April 10, 19102 at 13:28:49:
JOSE W. DIAO MCSE, MCP+I
PHONE (248) 398-2449 • E-MAIL JOSEDIAO@HOTMAIL.COM
21700 Parklawn Oak Park MI, 48237
EDUCATION
B.B.A. Management Information Systems, May 2003
Wayne State University, Detroit MI
LITERACY AND SKILLS
Windows 95-2000, Internet Information Server 4.0, TCP/IP, MS Office 2000, Lotus Notes 5.0, Arcserve 2000, Java-Script, HTML, Photo-Shop 6, Front Page 97/98
EXPERIENCE
4/2001 to Present
IT Coordinator
General Motors/Teksystems. Troy, MI
·Responsible for Project, Business management, and IT Coordination for organization.
·Establishes and maintains network users, domain, directories, and security.
·Management of Arcserve backup and restore processes for Windows NT/2000 servers.
·Lotus Notes administration and support
·ASP, HTML, JavaScript programming
7/2000 to 3/2001
Systems Administrator
Synergy Computer Solutions INC. Southfield, MI
·In charge of all IT Administration and Support for 100+ NT 4.0 Domain
·Network Design and Implementation
·TCP/IP installation and configuration
·Lotus Notes/Domino installation, configurations and troubleshooting
·Corporate website management through IIS 4.0
·Maintenance and support of all hardware and software
12/99 to 6/2000
District Technical Support Specialist
H&R Block Novi, MI
·Network Administration and Support
·In charge of all technical support and management for 15 area office's
·Handled all PC support, network installation, Ethernet and hubs
·Coordinated LAN administration and shut down for all offices
·Responsible for installation and upgrade of all software and hardware
·Supported all users either over the phone or onsite.
12/98 to 4/2000
Business Analyst
EDS/Centrobe Troy, MI
·Maintenance and Configuration of NT Workstations
·Assisting General Motor's customers with Onstar subscriptions
·Education of customers and potential buyers of OnStar system
·Liaison between customer, emergency, and roadside services
·Training and supervision of new employees
PHONE (248) 398-2449 • E-MAIL JOSEDIAO@HOTMAIL.COM
21700 Parklawn Oak Park MI, 48237
JOSE W. DIAO MCSE, MCP+I
PHONE (248) 398-2449 • E-MAIL JOSEDIAO@HOTMAIL.COM
21700 Parklawn Oak Park MI, 48237
REFERENCES
Terri Steel GM Engineering Support
Phone Number: 248 680-5853
Reference Type: Professional
Sam Tabbakh H & R Block Regional Technical Support Specialist
Phone Number: 734-462-6055
Email Address: stabbakh@hrblock.com
Reference Type: Professional
Sophia Hollaway EDS Manager
Phone Number: 248-577-7127
Reference Type: Professional
PHONE (248) 398-2449 • E-MAIL JOSEDIAO@HOTMAIL.COM
21700 Parklawn Oak Park MI, 48237