Posted by on April 01, 19102 at 17:18:22:
Chris Bertrand
220 Michaud St
Sturgeon Falls, ON
P2B 1C6
705-498-9060
Objective - To gain work experience, learn new things, meet new people, and to acquire additional knowledge about the world
Work Experience
2002 – Present TeleTech Holdings Inc. North Bay, ON
Customer care associate
Duties include being up-to-date on all claim processing info. Constant training classes, receive calls from customers regarding their cell phone bills.
2001-2001 Paramount Canada's wonderland Toronto, ON
(Seasonal employment)
Assistant Supervisor (rides department)
Required to work long hours (65-75hrs/Week) under pressure and stressful situations, develop the weekly schedule for 25 employees, deal with customer situations, maintain all safety checks for the rides I was responsible for, listen to employee concerns, document all communications with guests and employees, also required to keep good open communication skills with my managers, co-workers, and employees.
2000-2001 University of Windsor Windsor, ON
Teaching Assistant, Clinical Ethics (school of nursing)
Responsible for creating class templates using MS power point, aid in teaching classes and assist in creating exams. This position required me to meet deadlines and be exceptionally organized.
2000-2001 University of Windsor Windsor, ON
Proctor [science department - school of (nursing/biology)]
Responsible for overseeing the written section of exams, and conducting exam reviews.
1999-2000 Nipressing Lodge Sturgeon Falls, ON
Seasonal supervisor
Required to oversee the daily operations of the camp including restaurant, grounds, and all government regulations and TSSA regulations for petroleum dispensing. Accounts receivables/payables and making bank deposits.
1996-1998
General Laborer - gas attendant, pool maintenance, lands keeper, customer relations, and reservations. Short order/line cook
Education
2000-2001 University of Windsor Windsor, ON
year one - B.S.c.N / B.S.c.B - level two completed for early entrance into school of medicine
1995-2000 Ecole Secondaire Northern Secondary School Sturgeon Falls, ON
Ontario Secondary School (OSSD) / Ontario Academic credits (OAC)
Accreditations
Laubach Literacy of Canada - Tutor for basic reading and writing in English