Posted by on April 01, 19102 at 02:06:31:
MICHAEL FRANCIS B. MAPÚA
22 Pablo Tecson St. Villa Maria Clara, Project 4, Quezon City, Philippines 1109
Home: 9139291/9128109/4397076 Cell: 0917 - 4377109
mike_mapua@mailcity.com
CAREER OBJECTIVE
To handle a position of significance and responsibility, which could enhance my knowledge, skills and attitude in the key areas of Human Resources Management, Administration, Business Development and other, related fields in an organization.
EDUCATION
Post Graduate
DE LA SALLE UNIVERSITY
Post-Baccalaureate Diploma Program in Human Resources Management
Ø Certificate in Information Technology and Human Resources Management
Ø Certificate in Human Performance Management
Ø Certificate in Compensation Management
2544 Taft Avenue, Manila, Philippines
January 2000 to June 2000
UNIVERSITY OF SANTO TOMAS
Bachelor of Laws
España, Metro Manila, Philippines
June 2000 to April 2001
College
DE LA SALLE UNIVERSITY
Bachelor of Arts Degree in Management,
Major in Human Resources Management
“Recipient, Dean’s Lister”
2544 Taft Avenue, Manila, Philippines
June 1996 to October 1999
WORK EXPERIENCE
Human Resources Executive
Business Development Division: JOBS DB PHILIPPINES, INC.
Ortigas Center, Pasig City
Present
Responsible for the business development and solution services to new account prospects for job postings in the internet from local established to multinational companies. This also includes prospecting/cold calls, proper qualification and screening of prospects, project management and preparation of proposals, performing or coordinating demonstrations when necessary, and closing the sale as quickly, efficiently and independently as possible; Complete all sales paperwork promptly, thoroughly and accurately, to ensure company profitability. This includes contracts and agreements, job sheets, sales reports and other required information and forms; Ensure a clean knowledge transfer and hand-off of closed sales to the Technical & Creative department, supervise and coordinate the work of these departments so that the campaign is developed as planned to meet deadlines and budget requirements, and such that projects and service issues can be handled smoothly; Discuss with clients and other sources the products to be advertised and obtain relevant information from clients such as product and company details, budget and marketing goals and marketing research. Present proposals, campaign suggestions to clients along with a summary of the expenditure involved, and negotiate and arrange for modifications if required. Liaise with the client throughout the project and deal with problems as they arise; Maintain all sales resources and databases such that they are kept up to date and accurate; Build good working relationships with clients, ensure an understanding of the client’s needs and objectives, and approach decisions as a partnership with the customer. Assist the client with marketing strategies. Develop and maintain close relations with local business community in order to fulfill client’s needs more effectively; responding to customer sales needs, properly qualifying prospects, promptly completing proposals and sales activities, closing sales opportunities quickly and efficiently, and completing necessary paperwork and implementation steps to set projects in motion successfully; Manages conversion of customer prospects into new business; Solicits and maintains favorable contact with current customers in order to define new business opportunities. As Human Resources Executive of a start-up publicly listed corporation specializing in the Internet Industry, I was responsible for implementing the strategic business plans of the company towards developing our market base, and as such was combining Sales and Business Development work, getting new accounts/ clients for the company. With previous experience in other Internet companies and being trained extensively in the aspects of Internet Technical Sales, I have in depth knowledge of Internet Service Sales Operations, Channel Sales/Account Development, Management and Maintenance, Business/Account Development, Internet Service Consultancy and Trouble-shooting, Customer Service, General Management and Internet Market Research and Analysis.
Recruitment Consultant
Production Division: JOHN CLEMENTS CONSULTANTS, INC. - Professional Staffers Division
Legaspi Village, Makati City
October 2001 to February 2002
Responsible for the recruitment, selection and appraisal of all corporate employees and other manpower requirements from rank and file, supervisory and managerial level positions of Consumer industries across the country. Sources applicants for international and well-established local companies which offers competitive training and development, and attractive compensation packages through our ready-pool of candidates from our automated state-of the art talent bank database system, which is also achieved through strenuous networking through different contacts and by continuous research of all the available resources through consistent and constant headhunting activities. Conducts daily screening of all applicants from the rank and file, supervisory, and managerial level positions through one-on-one comprehensive and intensive job interviews. Prepares individual appraisal reports of each candidate based on the psychological, personality and intelligence test results of each candidate. Evaluates and assess candidates credentials which would commensurate to complex job specifications and/or requirements of the clients and come up with the short list of candidates to be endorsed to such clients for successful placements. Administers and interprets psychological tests results which would be further evaluated, thus, prepare psychological appraisal reports of the candidates. Conducts background investigation of candidates for the veracity and/or authenticity of all related information about the candidate. Updates candidates 201 file for submission to the talent bank database. Prepares weekly accomplishment reports based on the (MBO) Management by Objectives and evaluates one’s (KRA) key result areas to be submitted to the executive committee for one’s weekly performance report and reports updates to the current business trends such as of different issues concerning consumer industries to become actively involved in strategic business development and endeavors in partnership with different clients and organizations. Conducts and attends various Human Resources activities and related events such as job fairs, symposiums, seminars, training and developments programs, school fairs, networking with other prospective organizations and other related events. Assists in handling all recruitments matters for the clients which includes administration of tests, scheduling of interviews and job interviews of all candidates and other related tasks that maybe assigned by the superior.
Human Resources Specialist
Human Resources Division: SOLIDBANK CORPORATION - Solid Card Products Corporation
Ortigas Center, Pasig City
January 2000 to June 2000
Responsible for providing assistance and support to the Human Resources Division Head by updating personnel information through employee database, analyze job positions under motivational fit analysis, ideal job inventory and job analysis through preparation and formulation of job descriptions of all positions from rank and file to officer positions and being able to conduct job evaluation from the updated jobs through interviewing all incumbents in their respective job positions to be able to verify and validate their duties and responsibilities. Designs, prepares and conceptualizes training courses according to the needs of the different target groups. Prepares training manuals, modules, curriculums, and programs. Evaluates job position from rank and file to administrative functions, and facilitates recruitment and tests administration. Assists the Division head in ensuring strict compliance with the Bank policies, internal and external control procedures while maintaining excellent service quality and working relationships with the officers and staff of the organization and other tasks that maybe assigned by the superior.
PROJECTS ACCOMPLISHED:
Human Performance Management:
Ø Conducted job evaluation through one on one-job interviews of all rank and file positions for verification and validation of their job descriptions.
Ø Formulated and extracted job descriptions of all positions from rank and file to officer positions for job evaluation.
Ø Analyzes Motivational Fit Analysis and Ideal Job Inventory of all positions.
Ø Created and updated all 201 file from rank and file to administrative positions and maintained security of these files.
Training and Development: Designed, conceptualized, and prepared training manuals, curriculums, programs, courses (Customer Service Specialized Training Course), and its training materials such as modules, tests, and handouts.
Ø Designed Training Courses according to the needs of the different target groups.
Ø Prepared instructor’s guide, job aids (manuals, handouts, transaction documents) and visual aids.
Ø Conducted Training Needs Analysis to concerned groups.
Recruitment:
Ø Pre-screens applicant resumes received through walk-ins, referrals, mail-ins, job fairs, and campus recruitment in accordance with company’s established guidelines.
Ø Evaluates applicants’ qualifications versus vacancy/position requirements/job descriptions.
Ø Administers aptitude, skills and personality tests to job applicants, interprets, and submit test results to supervisor for review and approval.
Ø Conducted Pre-Screening of applicants through one-on-one interviews.
EXTRA-CURRICULAR ACTIVITIES
Present
Member, Philippine Society for Training and Development (PSTD)
Member, Junior Personnel Management Association of the Philippines (PMAP)
Member, Human Resources Management Society (HRMS)
Member, De La Salle Alumni Association (DLSAA)
Member, Singles for Christ (CFC)
Vice - President, Table Tennis Association, Villa Maria Clara (VMC)
Public Relations Officer, Samaka Civic Organization (SAMAKA)
1997 – 1999
Knights of the Altar Head and Para-Liturgical Assistant Head, Campus Ministry Office (CMO)
Facilitator, Recollection and Retreats Committee (CMO)
Leader and Coordinator, Rafael Palma Elementary School Catechism (SAO)
Member, Student Council (SC)
Member, Computer Business Association (CBA)
Member, Multi-Lingual Agency for Progress (MLAP)
Member, Export Management Society (EMS)
Member, Peer Trainors (PT)
RESEARCH PAPERS PREPARED
August 23, 1999 The Use of Grapevine as a Management
Communication Channel on Selected
Companies in Metro Manila: A Case Study
December 15, 1998 Enhancing Quality Customer Services Skills
Of the Manila Peninsula Hotel via Special
Training and Development Intervention
TRAININGS AND SEMINARS ATTENDED
November 15, 1998 Total Quality Management
November 14, 1998 Project Management
September 25, 1998 Human Resources Development Networking
August 11, 1998 Trends in Human Resources in the Next Millennium
July 17, 1998 Business Strategy
February 6-8, 1998 Facilitating Skills Seminar
June 11-14, 1998 Batch Orientation Seminar
August 7-9, 1998 Spiritual Development Seminar
PERSONAL BACKGROUND
Born on October 9, 1979 in Quezon City. Fluent in English and Tagalog. Computer Literate: MS Office Applications (Microsoft Word, Excel, Power Point and Access), Hobbies: Reading, Writing, Basketball and Table Tennis. Qualities: Hardworking, Innovative and Flexible. Special Skills: Excellent Leadership and Organizational Skills.
REFERENCES
Available upon request.