Posted by on February 24, 19102 at 14:22:21:
Elson D. Fausto
12 Stella Maris Subdivision
Maybunga, Pasig City
Philippines 1607
Phone/Mobile: (632) 641-5109; (63917) 345-5119
E-mail: elson_fausto@yahoo.com
CAREER OBJECTIVES
To be of service as a Systems Analyst/Programmer in a company with stable and firm foundation, well established and fast growing both financial and interpersonal relations. To be an efficient and active part of the firm which adheres the development both of the company and its managed employees.
PROFESSIONAL PROFILE
Elson had worked as an employee of M.I.S.Net, Inc. for 3 ½ years. He had worked for major clients like Cap Gemini in Singapore, StarHub in Singapore, Extelcom, Sykes, Smart Communications Inc., Piltel, Ibank, Reckitt Benckiser in various consulting and technical roles using Vantive as the Customer Relationship Management software and Visual Basic as the Application Development software. He had shown his dedication and determination to always deliver a project on time. Eagerness to learn made him flexible and efficient in his work.
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
M.I.S.Net, Inc. July 2001 – Present
SYSTEMS ANALYST/PROGRAMMER
Project: Cybershop (Phase 2)
Currently developing the second phase of the Cybershop project – an internal project that uses Octane (currently known as E.piphany, web-application CRM software), ASP, HTML, XML, VBScript, JavaScript and MS SQL Server 7.0. Enhancing the current Cybershop website of M.I.S.Net.
AyalaPort Jun 2001 – Jul 2001
SYSTEMS ANALYST/PROGRAMMER
Project: Call Center Prototype
Created a CRM solution prototype. Customized the screens pertaining to agent-customer interaction (includes chat, e-mail, etc.). Developed the prototype using E.piphany 5.0.1 and SQL Server 7.0.
Reckitt Benckiser Jan 2001 – Jun 2001
SYSTEMS ANALYST/PROGRAMMER
Project: Distributor Order and Inventory Management Application (OIM)
Reckitt Benckiser is the leading distributor of imported products like Lysol, Mortein, Chubbs, etc.
Designed and developed a Distributor Order and Inventory Management Application (OIM) using Visual Basic 6.0 and MS Access 2000. Responsible for creating the modules on Customer, Item, Supplier, Invoice, Purchase, Inventory Transactions, Generate Reports, and Collation of data.
Elson D. Fausto
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StarHub Pte Ltd – Singapore Sep 1999 – Dec 2000
VANTIVE TECHNICAL CONSULTANT
Projects: Number Management, SIM Card Management and Order Handling System
StarHub is one of the leading telecommunications company in Singapore. Responsible for developing numerous modules like Number Allocation/De-Allocation, Number Association, Number Association Type, Number Types, Bulk Number Status Update, Number Status, Number Reservation/De-Reservation, SIM Card PO Process, SIM Card Delivery Note, Change Commercial Package, Letter Writing, and Dealer Set-up. Created the modules using Vantive and Oracle.
Rizal Commercial Banking Corporation (RCBC) August 1999
SYSTEMS ANALYST/PROGRAMMER
Project: Call Center Prototype
Customized the out-of-the-box screens of Vantive to meet the needs of the client. Developed the prototype using Vantive and SQL Server 6.5.
Cap Gemini – Singapore Apr 1999 – July 1999
VANTIVE TECHNICAL CONSULTANT
Project: Face2Face
Assigned to convert the current Face2Face system from C++ to Vantive. Created the system using Vantive and Oracle.
Ibank April 1999
SYSTEMS ANALYST/PROGRAMMER
Project: Call Center
Developed an upload/download program needed in the Vantive tables using Visual Basic 5.0 and SQL Server 6.5.
Pilipino Telephone Company (PILTEL) Jan 1999 – Mar 1999
SYSTEMS ANALYST/PROGRAMMER
Project: Call Center Hotline (Vantive Support)
Enhanced the integration between Vantive and PILTEL’s AS400 Billing System. Developed using RUMBA, Vantive 7.0 and SQL Server 6.5.
Smart Communications, Inc. Nov 1998 – Dec 1998
SYSTEMS ANALYST/PROGRAMMER
Project: Customer Care Call Center System (Vantive Support)
Assisted in customization of Vantive and in the development of reports from their Harris ACD and Genesys CTI. Created an upload/download program using Visual Basic. Customized the reports using DART (Data Analysis and Reporting Tool for Genesys) and Actuate. Developed the system using Vantive.
Sykes Philippines (formerly known as McQueen) October 1998
SYSTEMS ANALYST/PROGRAMMER
Project: Call Center (Vantive Support)
Assisted in the development of programs to integrate Vantive with their Customer and Product databases using Vantive 7.0 and SQL Server 6.5. Developed an upload/download program for the tables needed using Visual Basic 5.0.
Elson D. Fausto
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Express Telecommunications Company (EXTELCOM) Aug 1998 – Oct 1998
SYSTEMS ANALYST/PROGRAMMER
Project: Billing and Customer Care System
Assisted in the customization of EXTELCOM’S Billing System using Visual Basic 5.0 and SQL Server 6.5. Responsible for creating Customer Inquiry, Bill Printing, International/Domestic Tariff, Journal, PIN Facility, and Call Details. Managed to deliver the system on time even on a tight schedule.
EDUCATIONAL ATTAINMENT
De La Salle University – Manila, Philippines
Bachelor of Science degree in Computer Science major in Information Technology (1998)
Jose Rizal Certificate (Dean’s List)
CERTIFICATIONS
Microsoft Certified Solutions Developer
Microsoft Certified Professional (MCP Id # 1285388)
· Microsoft Visual Basic 5.0 Programming
· Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0
· Designing and Implementing Distributed Applications with Microsoft Visual Basic 6.0
· Designing and Implementing Databases with Microsoft SQL Server 7.0
· Analyzing Requirements and Defining Solution Architectures
TECHNICAL SKILLS
Hardware & Operating Systems: x86/Pentium based machines, PC-DOS/MS-DOS, Windows 95/98/NT/ME/2000/XP
Programming Languages: Visual Basic, Powerbuilder, Turbo Pascal, Turbo C/C++, Assembly Language, Arcview GIS, Foxpro, Cobol, Vantive, E.piphany (Octane), HTML, ASP, XML, VBScript, JavaScript
Database Management System: MS SQL Server, Oracle
Application Software: Microsoft Office, Lotus 1-2-3, Crystal Report, Actuate
TRAININGS/SEMINARS ATTENDED
Date Topic/s Conducted by
01/08/2002 – 01/08/2002 Project Management Methodology MISNet, Inc.
01/29/2001 – 02/02/2001 Mastering Microsoft Visual Basic 6.0 MISNet, Inc.
12/26/2000 – 12/29/2000 Implementing MS SQL 7.0 MISNet, Inc.
05/23/2000 – 07/18/2000 Japanese (Basic) YMCA (Singapore)
01/12/1999 – 01/14/1999 Vantive Development (Singapore) MISNet, Inc.
12/14/1998 – 12/18/1998 Mastering Microsoft Visual Basic 5.0 MISNet, Inc.