Operations/Procurement/Marketing


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Posted by on February 12, 1998 at 14:20:37:

FRANK SERRA

66 Jay Street
Stony Point, NY 10980
Tel/Fax (914) 786-2487
E-Mail: F9685@aol.com

Employment:
Department of Veterans Affairs Medical Center, Bronx, New York
Contracting Officer: Position involves awarding architect-engineer, construction, service, supply,
nursing home, scarce medical, and waste removal contracts to contractors in accordance with
federal procurement regulations. Duties include administration based on sealed and negotiated
bid procedures, evaluation of bids, and final award to responsible contractor. The position involves
continuous interaction with medical center officials, federal agencies, and contractors.
April 1993 - Present

Travel Dynamics, Inc., New York, New York
Program Manager: Position involved all operational aspects of the travel industry. Duties included
the scheduling of sightseeing, social events, and cruises with alumni associations, foreign agents,
hotels, government agencies, ship staff, embassies and airlines. The position involved interacting
with the accounting, marketing, and sales departments. Duties included negotiating rates and the
costing of travel packages. In addition, I performed market research and contributed suggestions
regarding marketing and sales strategy. June 1992 - January 1993

Mt. Diablo Unified School District, Concord, California
Foreign Language Teacher: As a teacher, I obtained experience managing and structuring tasks
and presentations. Responsibilities included holding parent teacher conferences, dealing with
school administrators, and the management of over 180 students.
October 1991 - March 1992 / September 1990 - February 1991

California Federal Bank, Concord, California
Customer Service Representative: Duties included conducting monetary transactions in English
and Spanish. Attended series of extensive training seminars on investments including IRA's,
annuities, mutual funds, bonds, treasury bills, and stocks. Recommended investment options to
bank customers. February 1991 - September 1991

Skills: Conversational Italian and Spanish
Computer Skills: Microsoft Word, Excel, Lotus 1-2-3, and Word Perfect
Knowledge of Western Europe, Philippines, Greece, Turkey, Israel, Egypt, and Mexico obtained
through travel and study.
New York State Real Estate License

Education:
St. Mary's College of California
MBA in International Business, 1992

State University of New York at Albany
Bachelor of Arts, Italian, 1989
Minors: Business/ Spanish/ Education

University of Madrid, Spain
State University of New York, Summer Program, 1988

Honors and Awards:
Department of Veterans Affairs Performance Award
Summa Cum Laude Graduate
Signum Laudis National Honorary Society

Hobbies:
Scuba Diving; Skiing; Photography






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