Posted by on August 28, 19101 at 02:42:52:
Raul A. Baptisma
2200 Pildera I NAIA Road,
Pasay City 1300
Tel. No. 853-7614
E-mail: byulo@hotmail.com
Over 6 years experience in the IT industry and currently Technical Supervisor. Proficient in hardware and software specifically in DOS, Windows and Unix based operating systems and installations techniques. Have handled various applications including Tobacco Farmers ID Systems, EDP (electronic data processing), PC Assembly and Installation Setup, Structured Cabling Networking Project, Computer Preventive Maintenance, Network Communication, LAN Migration, Technical Specialist, System Integrator, and Electronic Component Repairmen.
Immediate Goals:
To seek full time employment, preferably in IT Agency. To be able join an organization where hard work will be well rewarded and where profession advancement will always be a possibility.
Job Description
February 22, 1999 up to present
Position: Technical Supervisor
Technical Division – Microsmith Technology Systems Inc.
Support the different products of Telecom and Datacom for network equipment’s like Modems, Hubs, Micro Server, Routers, RAS, and Switches. Conducts product demonstration and seminars to our clients emphasizing its usefulness and flexibility. Take technical service support to the client as far as troubleshooting, network consultation, as well as network evaluation if they’re already exists. And was able to conduct a structured cabling and be a part installation of network.
May 8, 1998 – February 11, 1999
Position: Service Technician
Service - BusinessCare Phils. Inc.
· Handles and repair different type of Fax Machine like Murata, Panasonic, Canon, Toshiba, Acer, etc. As a fax technician we provide services to the company that need our technical support for their Fax Machines.
· Attends technical seminars/training’s that concerns Information Technology updates
· Provides computer preventive maintenance, on-call service and client call assistance, technical support and product demonstration for stand alone PCs and network environment.
· Rookie Employee of the year.
September 1997 – April 11, 1998
Position: Service and QC Technical Head
Technical Division – Microsmith Technology Systems Inc.
Supervision of the operation of Service Department and Quality Control Department, Meet the deadline of the orders. Supervise the manpower operations, verifies the quality output. Coordinates with the Managers, Salesmen, and also to our customers. Support the customers to their demands and problems. Control the orders in dispatching, make a weekly report for the assembly of good units and recovery of defective units. Evaluate the incoming potential products to determine their application, technical specification as far as compatibility, as well as their standard compliance to be able to integrate with the present industry. Suggest to our purchasing Manager as far as new product acquisition is concern, which is technically advantageous to our part as well as its suitability.
July 1997 – September 1997
Position: Technical Support Engineer
LAN / WAN Migration
Member of the development team assigned to maintain and support their hardware and software integration especially in their operating systems. Contracted our company to migrate LAN / WAN. To support the customer we take a client call as soon as possible to isolate their problems. They are using MS Client Access with Novell Netware and run on Windows NT Server 4.0 SP4 and Windows NT Workstation 4.0 SP4 Operating System.
February 17, 1997 up to July 1997
Position: Component Repair Technician
Service Center - Microsmith Technology System Inc.
Team member assigned to maintain and repair all kinds of PC Workstations, Server PC, Printers, PC Monitors and all peripherals to support our valued customer specially Acer, Aopen, Hewlett Packard, IBM, Compaq, Canon Printers, HP Printers, Epson Printers, Oki Printers, Lexmark Printers all kinds of Monitors. We repair all under warranty unit’s came from our dealer and also from the end-user. Take a client service call as soon as we can if the customer/client need support.
April 11,1995 – February 14,1997
Position: Computer/Network Technician
Engineering Department – LAN Corporation
· Install, configure, and administer network OS (Novell 3X) and designing of cabling structure for network Server and Workstations.
· Member of the Network Upgrading Team, we upgrade network cabling from Bus Topology (10 base 5) to Star Topology (10 base 10/100) using Cat 5 Cable.
· Attends technical seminars/training’s that concerns Information Technology updates
· Provides computer preventive maintenance, on-call service and client call assistance, technical support and product demonstration for stand alone PCs and network environment.
· Involve in assemblies, installation, configuration, repairing and troubleshooting of computer peripherals such as UPS, Monitors, Laser and Dot Matrix Printers.
Educational Background:
College
Computer Technician & System Management
International Electronics Technology Institute (Pasay)
1994-1996
Vocational
Electronics
Parañaque Municipal Youth Council
March-May 1992
Automotive Mechanics
Parañaque Municipal Youth Council
March-May 1992
Secondary
Parañaque Municipal High School
1988-1992
Elementary
Tambo Elementary School
1982-1988
Personal Identification
Age: 26 Years Old
Birth Date: October 22, 1974
Birth Place: Camarines Norte
Height: 5’5’’
Weight: 65 kilos
Civil Status: Married
Religion: Roman Catholic
Father’s Name: Eduardo G. Baptisma
Mother’s Name: Luahati A. Baptisma
Character Reference:
Mr. Joseph B. Benosa
System Analyst II
National Tobacco Administration
372-3182
Mr. Efren Elimia
Purchaser
Bayview Park Hotel Manila
526-1555
Mr. Wilbert Lim
Owner
East-Asia Innovation
831-3940