Posted by ANTONIA MARIE A. IMBANG, Philippines on December 16, 1997 at 20:02:13:
ANTONIA MARIE A. IMBANG
106 New York Street, Cubao Quezon City
tel - (632) 9124270
off. - (632) 6345911 loc 2302
___________________________________________________________________________
PROFESSIONAL EXPERIENCE
FEBRUARY 01, 1997 TO PRESENT - UNIT HEAD
GENERAL SERVICES DEPARTMENT
BANKARD, INC.
PCIBank Group
The position is primarily tasked to handle all communication matters such as Telex,
Telegrams, Telegraph, PLDT statements etc. It is also responsible in providing efficient
and timely issuance of SOS - Stationeries & Office Supplies and inventory safekeep. The
function also provides administrative assistance to Travel Division.
Ensures that all day to day communication related inquiries and complaints are
resolved and acted upon properly. Prepares MIS reports for the weekly Management Meetings.
APRIL O4, 1994 TO JAN. 31, 1997 - COMMUNICATIONS SUPERVISOR
RECORDS & DOCUMENT MGT. DEPT.
BANKARD, INC.
PCIBank Group
Handles all communication process flows and procedures interdepartmentally and
externally. Responsible for the set-up of proper and organized communication system for
the efficient flow of day to day activities.
AUG. 01, 1993 TO APRIL 04, 1994 - CUSTOMER SERVICE ASSISTANT
CUSTOMER SERVICE & AUTHO. DEPT.
BANKARD, INC.
PCIBank Group
Handles all incoming calls specifically cardholder inquiries, complaints and requests.
Ensures that all requests received are acted upon promptly. Makes follow up on service
requests issued to various departments for compliance of the standard turn around time set
for the process.
APRIL 22, 1991 TO AUG. 01, 1993 - GENERAL CLERK
ACCOUNT MANAGEMENT &
COLLECTION DEPARTMENT
BANKARD, INC.
PCIBank Group
Responsible in assisting the Account Assistant in managing the latter's collection
portfolio and various clerical functions.
SEMINARS ATTENDED
Telephone Courtesy PCIBank Academy
October 1991
PCIBank Tower 2
Makati Avenue, Makati
Transactional Analysis PCIBank Academy
April 1, 8, 14 & 22, 1992
PCIBank Tower 2
Makati Avenue, Makati
Basic Trouble Shooting PCIBank Academy
October 28, Nov. 5 & 6, 1992
PCIBank Tower 2
Makati Avenue, Makati
Spreadsheet Seminar PCIBank Academy
November 1992
PCIBank Tower 2
Makati Avenue, Makati
Data Query Training Bankard, Inc.
Sept. 18, 1993
Taft Avenue, Manila
Business Planning Conference Punta Baluarte Beach Resort
Sept. 9 - 11, 1994
Batangas
Effective Business Writing Guthrie Janssen
Nov 10, 1994
Strengthening Business Partnership In Phil. Postal Corporation
Quality Postal Services (Phil. Postal Corp.) June 12, 1995
Enhancing Supervisors Productivity Bankard Training Centre
May 24, 1996
Warehouse Control & Management Research & Management Centre
March 22, 1997
Success 1997 April 16 to 17
Manila Mid-town Hotel
EDUCATIONAL BACKGROUND
COLLEGE UNIVERSITY OF SANTO TOMAS
1986 - 1990
Bachelor of Science in Commerce
Major in Business Administration
HIGH SCHOOL RAMON MAGSAYSAY HIGH SCHOOL
1982 - 1986
Cubao, Quezon City
ELEMENTARY E. RODRIGUEZ SR.
1976 - 1982
Cubao, Quezon City
PERSONAL BACKGROUND
COMPANY BANKARD, INC.
24/F Phil Stock Exchange Ctr.
Exc. Road, Ortigas, Pasig City
PRESENT POSITION UNIT HEAD
SUPERVISOR
GENERAL SERVICES DEPARTMENT
tel. # 6345911 loc 2302
DATE OF BIRTH May 23, 1969
PLACE OF BIRTH Quezon City
NATIONALITY Filipino
CIVIL STATUS Single
RELIGION Roman Catholic
HOBBIES Enjoys watching movies, travelling, cooking
& reading.
CHARACTER REFERENCES
MARILOU M. RAMOS
Assistant Manager, Authorization Dept.
MBf CARD INC.
9/F SMPPI BLDG.
ST. Francis Avenue, Mandaluyong City
AGNES ABITRIA
Estate Analyst
US DEPT. OF VETERAN AFFAIRS
Roxas Blvd., Manila
EDITHA M. BONUS
Sr. Assistant Manager
Bankard Inc.
24/F Philippine Stock Exchange
Exchange Ctr. Pasig City