Posted by on June 16, 19101 at 04:11:37:
Position: Business Center Secretary and Telephone Operator
Company: Intercontinental Hotel Jericho
P.O. Box 150, Jerusalem Road
Jericho, Palestine
Date: Sept. 05, 2001-Dec. 19, 2000
(Reason for resigning)
Was forced to resign due to the uprising between Palestine and Israel. Sad to say the hotel had to close down.
JOb Description:
* Rendered full secretarial services
* Receptionist
* Dealt with guests and complaints
* Telephone Operator
* Took over the Executive Secretary when not at work
* Knowledge in Switchboard Meridian and PABX
* Computer literate
* Knowledge in Fidelio
Position: Telecommunicator
Company: Philippine Wireless Inc.(Pocketbell Phills.)
2/f Gat Bldg., Cor. San Juan and San Jose Sts., Dumaguete City
Negros Oriental
Date: Dec. 01, 1998- Jan. 15, 2000
JOb Description:
* Received and Transmit Messages
* Receptionist
* Dealt with clients and complaints
* Made report for weekly and monthly calls and complaints.
Position: Customer Service Officer
Company : Skycom Phils.(Skytel and PowerPage Int'l Paging)
18/f Strata 200 Bldg.
Emerald Ave., Ortigas Center Pasig City
Date: October 17, 1996- December 1997
Job Descrition:
* Receptionist
* Dealt with clients and complaints
* Transfered in coming and out going calls
* Made complaint report and action taken
Seminar Attended:
1 week Seminar for Complaint Handling and Teamwork
Achievements:
* Considered as one of the most Effective Customer Service Officer to be able to receive a Commendation Letter from a Valuable Client over a worst complain.
* Gold Medalist Awardee(Leadership Award-March 1996)
* Gold Medalist Oratorical Contest -March 1994
* Miss Tanjay 1994
Attainments:
* President- ENI STAGE(Student's Theater Art's Guild for Entertainment (Schl Yr. 1995-1996)
* Vice-Pres.- ABSEED Dept. (1995-1996)
* Senator, Student Gov't Council (1994-1996)
Educational Background:
Graduate Bachelor Of Arts Degree major in General Sciences (4 year course)
East Negros Institute(private school) March 1996-Tertiary
Tanjay City, Negros Oriental
East Negros Institute(private school) March 1992-Secondary
Tanjay City, Negros Oriental
Plaza Central School-March 1987 - Primary
Tanjay City, Negros Oriental
Hobbies:
Reading, watching movie, dancing, cooking, singing, cross-stitching, sewing, traveling and associating with friends, painting and creating new things.
Character Traits:
Have a great sense of humor, patient, understanding, compassionate, willing to learn new ideas, accept constructive criticism, goal oriented, determined in a cause or action, couragious, generous, articulate, independent, able to work undersupervision, high-frustration tolerance and initiative.