Customer Service Representative


[ Philippines Online Resume Listing ] [ FAQ ]

Posted by on May 25, 19101 at 22:46:20:

VERGIL F. MANIPON
#73 Gen. Luna Rd. Baguio City
Cel. No. (0919)- 2363714
vfmanipon@lycos.com

OBJECTIVE:
To be able to work with a well-established company where my educational attainment, computer and interpersonal skills can be put to use.


EDUCATION:
University of Baguio
Bachelor of Science in Computer Science, March 2001


WORK EXPERIENCE:
April 2001 to present
Human Resource Clerk (apprentice)
Camp John Hay Development Corporation
JOB DESCRIPTION:
1) Assist in the different programs of Human Resources.
2) Assist in maintaining a filing system for the Human Resource Department.
3) Assist in coordinating for the special activities of the company.
4) Provide other clerical and secretarial functions.


January to June 2000
FSR (Family Service Representative)
ACA Video Shop Baguio

JOB DESCRIPTION:
1) Provide excellent customer service through truly and appropriate response customer inquires and needs.
2) Conducts competitive check reports.
3) Balance cash drawer accurately on regular basis.
4) Organize shelves for tapes and cd's as needed for the day.


ON THE JOB TRAINING:
November 2000 to March 2001
Camp John Hay Development Corporation
(Legal Department)
- Responsible in making their year-end report and assist in filing their important documents.


AWARDS:
Rookie of the Month (January 2000)
ACA Video Shop Baguio
- An award given to the new breed of FSR who shows his best in his work.

FSR (Family Service Representative) for the month of April and June
ACA Video Shop Baguio
- An award given to the FSR who works hard and have good relation to the customers and employees.


LANGUAGES:
English, Tagalog, Ilocano, Pangasinense


INTEREST/ACTIVITIES:
Origami, Mountain Climbing, Net Surfing, and Ballroom Dancing


COMPUTER SKILLS:
Foxpro, C, Word, Excel, Power Point


SEMINARS ATTENDED:

Career Guidance
January 13, 2001
RCB Dome, AMS Building
University of Baguio

Standard Generalized
Mark-up Language
January 22, 2001
Dap-Ayan Hall
University of Baguio

Wide Area Protocol
January 27, 2001
RCB Dome, AMS Building
University of Baguio

3D Max
February 2, 2001
RCB Dome, AMS Building
University of Baguio

REFERENCES:
Ma. Lourdes Corpuz
VP Human Resource Department, Camp John Hay
Development Corporation
(074)-444-2591

Ms. Catherine Marcelo
Senior Supervisor (HRD), Camp John Hay Development
Corporation
(074)-444-2591

Ericson Illustre
Coordinator, Industrial Linkage and Development Center
University of Baguio
(0919)-4023853

Robert Ku
OIC ACA Video Shop Baguio (2000)
(0917)-9880619







[ Philippines Online Resume Listing ] [ FAQ ]