Customer Service


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Posted by on May 12, 19101 at 12:23:09:

Unit 6 No.9 Nilson Ave
HILLSDALE NSW 2036

Phone +612 9311 2764
Mobile: 0404 835 044
D.O.B. 12/01/82

Lia May Adams
Education 2001 – Present University Of Sydney
Camperdown/Darlington campus
GLEBE, NSW
1994 - 1999 Our Lady Of The Sacred Heart College
KENSINGTON, NSW

1999 Higher Schol Certificate
1997 School Certificate

Subjects Studied 2001 Bachelor Of Arts Course
 Introductory Korean
 Information Technology Tools
 Industrial Relations
Languages English, Tagalog (Filopino)
Intrests Reading, Using the Computer, Writing Letters, Stationery Making.
SKILLS


Employment

 Windows 95/98/2000
 Microsoft Word 95/98/2000
 Microsoft Office 95/98/2000
 Ability to work under pressure
 Fast and willing learner


Jan 05 2001 – Present TRADE WINDS HOTEL
Maroubra, NSW
Front Desk Receptionist

 Checking in/out customers
 Answering telephones, taking down messages, transferring calls.
 Taking down reservations.
 Assisting with guest queries
 Use of switchboard, NEC Xen Master
 General computer use, Word, Excel, Flag Hotels Choice Link System.
 Typing of accounts and letters
 Use of fax machine.

Feb 25 2000 – April 30 2000 WONDERLAND SYDNEY
Eastern Creek, NSW
Attractions Attendant

 Operation of various rides
 Customer and guest relations duties
 Assisting with guests queries
 Responsibility of guest safety and enjoyment whilst visiting the park and on rides

Reason For Leaving: Resignation, traveled overseas for 6 months

Dec 29 1997 – May 01 1999 SYDNEY AQUARIUM
Darling Harbour Pier, NSW

Customer Service Officer

 Customer relations duties
 Cash handling and reconciliation
 Cash register experience
 Assisting with guest queries
 Meet and greet guests: Information desk.

Reason For Leaving: Resignation, to prepare for HSC examination.


References

Ms Nicole Corban
Front Desk Manager
Trade Winds Hotel
+612 9344 5555
tradewinds@bigpond.com.au

Ms Cherie Adams
Administration Dept Supervisor
Sydney Aquarium
+612 9501 0758 (after 6pm)
sharkbait74@hotmail.com

Mr Reynaldo Santos
Credit Officer
Australian Air Express
+612 9582 1519







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