Posted by on September 13, 1997 at 13:43:16:
GARY D. RAFANAN
Contact no. 681-0978
42 cor. Road 24 & 31 Cogeo Village Antipolo, Rizal
e-mail: grafanan@rocketmail.com
WORK EXPERIENCE:
PC Support Specialist
November 1996 - Present
RCPI_BayanTel - ITD
Duties and Responsibilities:
· Resolve Software applications and PC Hardware problems.
· Install/Configure PC's and peripherals (e.g. CD-ROM, PC Notebooks, Laser printers, modems,
In-Focus, scanners, Ethernet cards, CD Writer.)
· Install standard software programs (e.g. MS Office, Visio, Page Maker, MS Project, Corel Draw, and
Oracle applications.)
· Configure PC's for network connection within LAN or Dial-up (via modem.)
· Install/Configure Mail and Internet/Intranet applications (Lotus Notes and Netscape.)
· Evaluate and recommend PC Hardware and Software.
· Coordinate with suppliers/vendors for maintenance of PC's and peripherals.
Technical Engineer January 1996 – November 1996
Microcircuits Corporation
Duties and Responsibilities:
· Prepare and test (Quality Control) all products handled by the company (e.g. desktop PC’s, servers, plotters, scanners, modems, back-up/storage devices.)
· Install application software and various operating systems (e.g. Windows95, MS Office, DOS.)
· Configure/install add-in devices such as CD-ROM, sound card and Ethernet card.
· Isolate/Troubleshoot PC hardware problems up to board-level.
SKILLS / KNOWLEDGE:
· Proficient in Windows95, MS Office applications (Word, Excel, Access, Power Point).
· Board-level troubleshooting of PC's and peripherals.
· In-depth understanding of LAN, WAN and Internet implementation.
· Working knowledge in UNIX command and utilities, Bourne shell programming.
· Knowledge in Network O.S. such as WindowsNT Server and Workstation, Novell and Banyan Systems.
· Knowledge in other software applications (e.g. Visio, Lotus Notes, Netscape, Corel Draw, Utility softwares.)
· HTML Programming, Web page authoring.
TRAININGS AND SEMINARS:
UNIX Fundamentals BayanTel Training Center Aug. 11-14, 1997
HTML Programming BayanTel Training Center Aug. 11-12, 1997
Basic Data Networking Concept BayanTel Training Center Aug. 13, 1997
Lotus Notes and Netscape BayanTel Training Center Aug. 14, 1997
Applications
UNIX Bourne Shell Programming BayanTel Training Center Aug. 18-19, 1997
EDUCATIONAL ATTAINMENT:
College
B.S. Computer Engineering October 1995
Central Colleges of the Philippines
Aurora Boulevard, Quezon City