Posted by on November 20, 19100 at 04:37:04:
Evangeline Carpio
Block 78 Lot 61
Lagro, Novaliches, Quezon City, Philippines
Tel.No.: +632 9302274
Email: vangicarpio@yahoo.com
CAREER PROFILE
A Human Resources Generalist, skilled and experienced in the broad spectrum of employee relations combined with people skills to assist organisations develop strategies and competencies to improve business outcomes. Areas of skills and knowledge:
· HRIS management · Recruitment/Selection/Placement · Job Analysis and Design · Performance Appraisal, Pays and Management · Organisational Learning · Compensation and Benefits · Enterprise Bargaining Agreement · Occupational Health and Safety · Change Management · Strategic Planning · Industrial Relations Policy · Policies and Procedures · Research and Analysis · Project Coordination · Organisational Behaviour · International Employee Relations · Claims and Payroll Processing · Journals · Reconciliation · Customer Service · Customer Relations · Administration · Counselling/Coaching · Equal Employment Opportunity
EDUCATIONAL BACKGROUND
Masters in Industrial Relations and Human Resource Management, University of Sydney, Australia, 2000
BS Psychology (Major in Industrial and Counselling), University of San Carlos, Philippines, 1992
EMPLOYMENT HISTORY
UNISTAFF - UNIVERSITY OF SYDNEY
Personnel Officer (May – July 2000)
· Procedural and general policy advice to departments regarding staff appointments and tenure.
· Involved in employee development, coaching employees on career goals, facilitating feedback and intervention.
· Responsible for the recruitment, selection and placement of temporary staff for varied departments which included job analysis, providing advise on grade/levels, job classification and evaluating and negotiating suitable compensation; writing job advertisement, screening of advertisement response by telephone, interviewing of potential candidates, advising candidates of offer, managing the negotiation process and doing reference checking. Also responsible in organising interviews between the candidate and the client, skill coding of candidates, confirmation and follow up of candidate’s progress and client feedback, maintaining sound and technical knowledge of area of varied departmental positions.
· Assisted in the resource planning, including the projection and identification of skills, knowledge and other abilities that are currently in demand with departments, sourcing candidates using transfer, skill inventories and finding ways to increase the pool of potentially qualified applicants.
· Management of all employee claim forms, ensuring no overpayments occur; generated payroll data for remuneration.
· Responsible for the reconciliation of pay report and consolidation of journal summary for accurate and prompt department billing.
· Action all variations to salaries to ensure accurate payment. Answered queries on pay, benefits, clarified superannuation details and tax information. Initiated necessary intervention and decisions on problems that related to HRIS and claims.
· Maintained HRIS (ACCESS) database. Responsibilities include the update of employee details, inputting of new employees, job order and processing new hire documents.
· Ensured the accurateness of claims based on variations of job level, job order on weekly basis to ensure accurate fortnightly payment. Utilised ACCESS application for payroll.
· Coordinated, trained and coached new staff on University database usage, email, policies and procedures.
· Proficient with MSOffice applications with 45 WPM.
BRITISH AMERICAN TOBACCO AUSTRALIA
HR Representative/Project Team (Contract) (December 1999- March 2000)
· Highly confidential project representative assisting with post-merger that implemented post merger strategies.
· Utilised Excel spreadsheets to create database with all relevant employee information for use on subsequent salary review, performance management, evaluation and employee profile reports. Ensured that the details of employees particularly compensation and benefits, were current and assisted in equalising remuneration.
· Responsible for managing employee and maintaining current HRIS for Trade employees during this period. Proficient in the use of Spectrum applications in DOS/Windows to collate of various surveys and spreadsheets on performance, remuneration, employees profiles and download journal reports.
· Analysed state rates, position descriptions and compensation and benefits to complement current organisational restructuring.
· Assisted in the dissemination of restructuring information to the relevant unions.
· Preparation and dissemination of communication documents for the government’s employment department regarding restructuring impact on employee jobs, statistics on affected employees, ensuring timely relay of accurate information.
· Translation of current state industrial awards and enterprise bargaining agreements into reports for employee compensation guidelines (e.g. severance benefits based on the state, notice period).
· Provided advice on employee benefits, rates of pay, redundancy procedures based on the awards of various states and enterprise bargaining agreements. Answered queries on matters relating to awards and legislation on ad hoc basis.
· Provided support on the calculation of severance pay, leave balances and taxes. Entailed constant liaison with payroll, ensuring initial calculations were accurate and reconciled with employee wages and company benefits. This also involved looking into workers compensations, individual benefits, and incentive schemes among others. Preparation of severance documents, payment and outplacement.
· Liased with other functions within the team (e.g. IT, Corporate Affairs, Finance, Vending) to provide support and data on relevant employee relation policies of the organisation. Provided current developments and feedback from HRD during project meetings. Interfaced with departmental managers and senior officers on various employee relation matters.
· Provided technical and analytical research support for legal case.
· Performed administrative functions for the Human Resource Manager – Trade such as generation of employee reports, collating information for procedures and filing relevant employee documents. Was responsible in providing employee information to the different business divisions in head office and state offices.
PHILIPPINE AIRLINES
Flight Attendant (July 1993 – July 1998)
· Provided customer service through direct contact for passenger inquiries, complaints and comments with regard to the airline policies, travel delays, airport and customer information and in-flight services.
· Interfaced with passengers from diverse background to disseminate relevant safety instructions and provide quality customer relations.
· Responsible for the coordination and smooth operation of service in-flight. Supervision of crew during service and briefing of safety matters.
· Responsible for passenger safety and satisfaction.
INTERNSHIP
PHILIPPINE COMMERCIAL INCORPORATED BANK
Junior HR (June 1992 – December 1992)
· Handled initial recruitment, staffing and placement of personnel.
· Analysed company policies and assisted in policy implementation.
· Data entry of employees, filing and update of employee records, general administrative duties.
CEBU DOCTOR’S COLLEGE
Part- Time Counsellor in Training (October 1990 – March 1991)
· Provided general counselling and guidance support for undergraduate students.
· Administered group therapy program targeting abused students.
· Assisted in the planning of developmental initiatives and learning programs for students
PROFESSIONAL DEVELOPMENT
Labour Relations
Effective Communication
Organisational Development Seminar
Project Planning and Time Management Workshop
REFERENCES
Available on request