Posted by on April 21, 1998 at 01:09:57:
PAT HAWKINS
C\-Holiday Inn Manila
632 5261212
CAREER OBJECTIVE
To utilise my communications, motivation, sales, teaching, negotiating, organisational and technical skills, my experience in software, hardware, networks, operations and system integration and my information technology industry contacts in a challenging IT management role.
CAREER ACHIEVEMENTS
1997-Present Sulcus Malaysia
Facility Management/Operations Manager
On site training, problem solving, network configuration, implementation,
system documentation and overall management of all systems
Installed & Trained in 7 Hotel Properties in 4 Countries in 1997
Completed over 50 Training and Procedural Guides for these properties
Problem solving on site 24 hours a day
Training of all on site MIS Managers for these Hotels
1994 - 1997 BLUE MOUNTAINS INTERNATIONAL HOTEL MANAGEMENT SCHOOL
Lecturer - Information Technology/Computing
Overhauled outmoded array of 30 personal computer including:
upgrading of existing machines
purchase of over 60 new machines
providing internet connectability to all students on campus
negotiating purchase/pay back arrangement
Saving over $50,000 of library budget, paying for installation in less than 12 months, and generating over $80,000 in additional revenue.
Re-organised presentation of course contents including:
Re-writing curriculum and style guides in compliance with syllabus,
Identifying new products and applications,
Introducing internet learning program,
Changing from structured learning to competence based learning
program
Achieving in 6 weeks face to face teaching what TAFE presents over 22 weeks, and reducing failure rate from 30% to less than 10% over a 2 year period.
1990 - 1994 RESORT HOTELS OF AUSTRALIA (ACCOR ASIA PACIFIC)
Rising to Hotel Accountant, Resort Hotel Leura
Overhauled accounting functions for the IBIS Leura Gardens Resort including:
Upgrading internal financial controls,
Producing meaningful and accurate management reports,
Setting budgets,
Eliminating financial controller and accounts administrator roles
Refining
Accounts receivable
Accounts payable
Payroll
General ledger
Reviewing computer systems
Reducing reporting times from 5 days to 3.5 days, and saving over $15,000 per annum.
As Cost Controller/Night Manager of Resort Hotel Brighton (Novotel Brighton Beach), instituted management procedures and principals covering:
Housekeeping systems
Food and Beverage systems
Liquor systems
Integrated computer systems management
Saving over $500,000 per annum in direct costs within 6 months, lowering staff turnover to zero over a 16-month period, and improving staff performance.
1988 - 1990 SOUTHERN CROSS HOTEL, SYDNEY
Hotel Maitre'd
1987 - 1988 LO STIVALE RESTAURANT, SYDNEY
Restaurant Manager and Administrator
1984 - 1986 NEWS LIMITED, SYDNEY
Communications Officer
1978 - 1984 ROYAL AUSTRALIAN NAVY
Defense Force Programmer
EDUCATIONAL QUALIFICATIONS
1987 Masters of Arts (Archeology)
James Cook University, Townsville, Queensland, Australia
1986 Bachelor of Arts (Hons) (Archeology/History)
University of New South Wales, Australia