Posted by on January 28, 19103 at 19:52:32:

General Information:

Full Name : Nandakumar K
Working in : JCPL
Employee Number : 20023
Total Experience : 2 yrs & 5 Months

Contact Information:

City : Chennai
Residence Phone No : (044) 8532524
E-Mail Address : nandus_80@yahoo.com

Scholastic Record:

Qualification : Diploma in Electrical & Electronics Engineering
(1996-1999) First Class with Honors

Institution : Kongu Polytechnic, Erode

Additional Qualification : Advanced Diploma in Computer Service Engineering,
(ADCSE) from ACCEL, Chennai

Certification : 1. Microsoft Certificate Professional in Win2k server,
2. AWASE - Wipro.
3. Win2k - Wipro
4. Win95/98 - Wipro

Degree Undergoing : Bachelor of computer Application (BCA), Final Year
Madras University, Chennai.

Expertise:

Hardware : Personal Computers and Peripherals
OS : MS-DOS, Windows 95/98
NOS : Windows NT, Novell Netware
Application Software : Lotus Notes R5, CA Unicenter TNG Skills
Star Office, MS Office, LAN Work place
Banking Application : Finware, Micro Banker, Cashin …Etc

Detailed Resume:

Name

Nandakumar. K

Experience Summary:

Currently working as Customer Support Engineer in HDFC BANK from JCPL – Wipro since October ’00.Comprising 20 Branches & 30 Offsite ATM’s with a team of 15 Members. Holding Responsible for end to Support on IT related queries and problems. Coordination with Multi – Vendors in Terms of WAN Connectivities, ATMs, EPABX, Printers, PC’s Hardware and Customer Specific Products.

And also participating in massive projects like server Migrations, Bank- Merges, Mailing
Systems Migrations and New Retail Branches Setups.

Prior to HDFC BANK, I had been service Engineer at hotel CHOLA SHERATON for
10 months from the concern of HARDWARE COMMUNICATION.

Areas of Proficiency:

 Well – Versed in local LAN Connectivity’s & Voice Networking.
 Handling Novell Servers 5.X Administration
 Installation of Lotus Notes Domino Server 4.X and supporting various
Versions of Notes Clients like 4.5,4.6,5.0.5.0.6…
 Connectivity and Troubleshooting of Leased Lines and ISDNs
 Extensively used Unicenter TNG Products like Advanced helpdesk
tool and RCO,SDO & AMO
 Administering Windows 2000 Servers and Win 95/98 Clients
 Managing Multi- vendors to get the best out of them to reach the
Customer’s level of Expectations and Satisfaction
 Working with a team of 15 members to reach the Customer’s expectations

Computer System Experience Table:

Environment Description
Hardware First level Diagnosis of Various Model Desktops and Servers like IBM, DELL, Compaq
Operating Systems Windows NT 4.0,Novel Netware 5.
Software (Server) Arcserve 6.6, Netsheild, Lotus Notes Domino Server, Unicenter TNG AMO, SDO & RCO, file
and Print Servers
Software (Desktop) Lotus Notes Client 4.X & 5.X, MS – Office 97, Staroffice 5.2, McAfee 4.X, Novell NetWare Clients, Unicenter TNG Products, LAN Work Place 5 and pro, Browsers like IE 4.X and 5.X Nprinter for Network Printing
Networking LAN Connectivity’s using Cisco Bay Stack Switches, 3 Com Hubs, RAD ASM-20 & ASM-31 Rack and Standalone Modems, VSAT Connectivity using Hughes ES, NT 1 Units, Codex Motorola Dialup Modems, Connectivity, Knowledge on Krone Connectivity’s and Wiring Blocks for Voice Networks.

Training Attended:

Training Location
1. AWASE Chennai
2. Lotus Notes Chennai
3. Printers Chennai
4. HDFC BANK Applications Chennai
5. Windows 2k Server Chennai
6. Unicenter TNG Agent – Advanced Helpdesk Tool Chennai

Significant Projects:

1.

Project: Lotus Notes Server and client Installations on NT and Novell Servers
Client: HDFC BANK
Description: Project for Migrating the CCMAIL mailing system to Lotus Notes which includes migrating the servers and Clients. Installation of Lotus Domino Server Version 4.6 on 18 Novell Servers running 5.0 and Installation of Notes Clients on Win95 and Win98 Clients
Period 2 months
Contribution:  Proper Planning for minimal downtime and execution
 User Data backup mechanism to be planned
 Migration of the Mailboxes and ensuring the data integrity
 Training the users on the new products
Team Size: 6
Environment: Novell 5.0 and Notes Domino Administration with Notes Client in Win 95/98 PC’s and also in NT 4

2.

Project: Upgrading of PC’s & Server
Client: Chola Sheraton
Period: 20 day’s
Description: All the PC’s are upgraded to the Latest Configuration including server
Position Individual Project
Contribution:  Installation of new Hard disk & RAM
 Installation of all the Client PC’s with Win95 and all applications.
 Restoration of the users data form the backup
 Restoration of server data from the Tape
 Standardization of all the client PC’s as per ITC Group Specific
Environment: Windows NT with Win95 an Clients running

Personal Details:

Date of Birth : 15-04-1980
Father Name : Kandasamy.S
Marital Status : Single
Languages Known : English & Tamil
Address : A4- Ambika Nivas
112, Pycrofts road
Royapettah, Chennai.
Pin – 600 014.
Permanent Add : 2/251 – Ponnagar
Mettur Dam –1
Salem (dt).
Pin – 636401.