Posted by on July 29, 19102 at 01:28:25:

B.E., Mechanical Engineering

9 years experience in TVS & Sons Ltd., ( PARENT COMPANY OF TVS GROUP )

Details mentioned below

1. As Service Engineer from 1994 to 1999 in Ashok Leyland Dealership of T V S & Sons Ltd., Madurai

Job profile :

 Head – Operations. Looked after entire Service Operations. Receiving customers, trial testing vehicles and diagnosis the complaints, allotting jobs to technicians, job follow up, parts stores incharge, warranty claims incharge, billing incharge, outstanding collections and follow up and service promotion activities, technician development activities like giving on-line training programmes individually and also with OEMs.
 Conducted Service Campaigns thrice for Ashok Leyland Vehicles
 Done MoP ( Measure of Performance for the technicians and other staffs
 Conducted Time study and motion study for all the activities of the workshop.

2. Sales & Service Engineer Automotive Service & Diagnostics Equipmts Division, of T V S & Sons Ltd., Mumbai from 1999 and still employed

Job profile :

 Doing Marketing part in Mumbai. Having regular contacts with OEMs like Hyundai, Fiat, PAL, Telco and Automotive dealers and General repair shops.
 Preparing budgets, profitability analysis and market study.
 Conducting Training part and Demonstration part in Mumbai for all Automobile marketers.
 Installing equipments in the field
 Allotting jobs to Service Engineers
 Accessories follow-up from our Ware house
 Done project on Authorized Testing Stations for On-road Vehicles for mandatory testing and Certification as imposed by Central Motor Vehicle Rules. Submitted to SIMA, SAFE, SPX Corporation – USA, TVS GROUP Directors , Ashok Leyland VIPs and ARAI, PuneAbout the products this point can be clubbed in the above list. [ All products are imported from USA, Finland, UK, Italy, Japan, Korea, Australia and Germany
Companies like Ravaglioli, SPX Corporation, Bear, Diesel Tune, Hirane, Ospeed, Newage, Leister and Autorobot.]