Posted by on July 20, 19102 at 14:17:25:

Manohar Silam
A-21, Shrenik, Amrutnagar, Ghatkopar (West), Mumbai 4000 86, India.
Resi. Phone: 91-22-5007679 Email: manos_7@hotmail.com
Position applied for: Siebel Technical Consultant.

Profile in Brief:
Being qualified as Master of Marketing Management and possess sound Siebel 2000 Technical knowledge , I offer my candidature as a Siebel Technical Consultant who understands Customer Relationship Management nuances and can deliver Siebel eBusiness project technical requirements.

Received training as per Siebel curriculum for a period of six months, have sound understanding about Siebel Architecture, Siebel Installation, Siebel Tools, Siebel VB EIM, Assignment Manager, Workflow Manager, Actuate Report and utilities like Dataimp & Dataexp and Siebel eRoadmap Overview.

In the area of RDBMS know Oracle 8.0 and front ends Developer 2000 and Visual Basic 6.0, is also aware of Project Management techniques pertaining to Software Project’s.

Educational Qualification:
Master of Marketing Management - Mumbai University 1997-2000.
Bachelor of Science in Mathematics and Computer Programming - Mumbai University 1993.

Software Training:
Project Management Module of Software project Management from NMIMS.
Oracle 8 , Developer 2000 and Visual Basic 6.0 from SSI Ltd.
Computer Science Program from Datapro.

Siebel Technical Skill:
Siebel software Installation
Siebel Tools and eBusiness Application.
Repository Backup, Archiving of Projects.
Creating Users in Oracle and assigning Roles.
Dataimp and Dataexp Utilities.
Siebel Visual Basic
Enterprise Integration Manager (EIM) – Import, Export, Merge, Delete, Shell Process.
Workflow & Assignment Manager.
Actuate Developer workbench.

Siebel test Application:
Developed Sales Application that processes Opportunity & Contact information as per the specification detailed in Siebel curriculum.

Application comprises of:
Namely two Screens which display Contact & Opportunity Information
Four Views which display Contact its Account and its Activity Information, also
Opportunity and its Contact details through List-Form and Master-Detail view.

Project highlights:
 Created Contact, Opportunity and used Action Business Components.
 Created, Contact & Opportunity Business Object.
 Created, Link between Contact/Action and also between Opportunity/Contact Business components.
 Three Applets were used to display Contact its Account & Contact it’s Activity Information.
 Three Applets were used to display Opportunity & its Contact Information.
 Contact Business Component was joined to Account Table.
 Navigation Capability was added by means of Drill Down and Thread Applet.
 Static Picklist was used to display List Of Values for Title field and Dynamic Picklist was used to display Account name value for Account name Field in the Contact Business Component.
 Many-to-Many relationship between Contact & Position helped in determining primary
 Position pointer (setting primaries) in the Contact Business Component.
 Multi value group applet displays the positions that have access to Contact and also the user could add positions to the access list due to it’s association with Team Member Assoc Applet.
 Multi value group applet displays the source information, also allowing the user to specify the primary source for the Opportunity.
 Usage of Expression helped to calculate Age field value, for displaying the age of an
 Opportunity.
 Validation Property is added to Budget field so that it prevents the user from entering a value less than a specific amount.
 Pre Default value function was used to automatically populated Account Name in the Contact record for the respective Opportunity.
 Extension table S_Contact_X, was used to store Contacts Mother’s maiden name data, this provision is not available in the S_Contact Table.
 S_Contact_XM table usage helped in storing Contacts Hobby data.
 Combination of Customized Toolbar, Command Object, Bitmap and predefined methods were used for creating & deleting records icons.
 Provision to store Contact’s additional information like external documents in the form of Spreadsheets, Word Documents, Slide presentations and other windows supported
 Applications.
 Contact Explorer view provides the user community to clearly understand the relation of each Contact Activities & Opportunities respectively.

Customized test Application: Siebel Sales Application was customized to understand how it could be done.
Highlights:
 Complete Organization Structure hierarchy in terms of Division, Positions, Employees and Responsibilities were created and established relationship.
 Seven Employees namely, CEO, VP-Marketing, Sales Manager, three Field Sales Reps and a Siebel Administrator were created.
 Field Sales Rep had access to following customized screens:
 Opportunity Screen - comprised of My Opportunity, Activity, Contacts, Decision Issue and
 Account Attachment views.
 Accounts Screen - comprised of My Accounts, Activity, Contacts, and Opportunity views.
 Activity Screen - comprised of My Activity, File Attachment and Contact Views.
 Manager Screens were similar to Field Sales Rep and had access to data of Sales Reps.

Career History:

1) Company: i2i Innovations
Period: Currently Working
Position: Siebel Consultant
Job Profile
Training candidates on Siebel software namely Siebel Tools, Siebel eBusiness Applications,
Server concepts like Assignment Manager, EIM, EAI, Workflow etc, handling there queries and
Doubts in the Lab., also upgrading self to new concepts within the area of Siebel.

2) Company: New Age Systems
Period: August 2001 – February2002
Position: CRM Consultant – Siebel 6.0
Job Profile
Worked extensively on Siebel Tools 6.0, Siebel eBusiness Applications like Siebel Call
Center, Siebel Sales, Siebel Marketing, Siebel Service etc also used utilities like Dataimp and
Dataexp have also worked on Assignment Manager, Enterprise Integration Manager (EIM),
Enterprise Application Integration (EAI) and Workflow along with these had also dealt with
Backup of repositories and installation of Siebel software, was actively involved in the
Development of Siebel subset Applications, configuration and customization of existing
Applications, to suit the business requirements of client organizations.

3) Company: Software Technology Group Intl Ltd - Mumbai.
Period: August 2000 - August 2001
Position: Business Development Manager (BDM)
Job Profile
As BDM, primary responsibility was to head, manage and develop the assigned center
And area, planning and monitoring entire operation by balancing the available resources,
Interacting with customers and managing their grievances, assigning responsibilities to
Subordinates, involved in designing local promotional programs and there execution, also
Involved in developing pricing structure, customization of products, managing vendors.

4) Company: SSI Ltd - Mumbai.
Period: November 1998 - August 2000
Position: Technical Consultant.
Job Profile
Training students on Oracle 8, Developer 2000, Visual Basic 6.0 etc, providing guidance
And managing students technical queries in the lab, training new recruits, updating on
Other technologies.

5) Company: Integral System - Mumbai.
Period: January 1994 - February 1998
Position: Software Developer.
Job Profile
Using Dbase and Foxpro packages, was involved in developing applications like Financial
Accounting, developing systems for Super Market, Inventory management packages for various
small and medium enterprises, also involved in installing and training the user community on
the packages and also trouble shooting in case of problems.