Posted by on March 08, 19102 at 06:50:18:

Age : 29

Sex : Male

Date of birth : 7th February 1973 - Taiping

Race : Chinese

I/C No : A2367243 (Old)
: 730207-08-5609 (New)

Address : 28, Jalan SS2/22, Petaling Jaya 47300, Selangor

Contact No : 03-78772700 (Home)
: 019-3215217 (Mobile)
E-mail Address : ngkimsoon@celcom.net.my
: dis45524@hotmail.com

Language : Spoken
English, Bahasa Malaysia, Hokkien, Cantonese.

Written : English, Bahasa Malaysia

Dialect : Hokkien

Education

1986 - 1990 Sekolah Menegah King Edward VII
SPM Grade 2

1991 - 1992 Informatics PJ
NCC Diploma

1993 - 1994 Informatics PJ
Advance Diploma in Computer Studies

1996 - 1997 University of Portsmouth
BSc. (Hon.) Degree in Computing

Training

1995 System Operators' Workshop in IBM Malaysia

1996 Advance System Operators' Workshop in IBM Malaysia

1996 Lotus AmiPro in New Horizon (Wisma Tractor, Subang)

2000 SMS (System Management Software) in Global Knowledge Network – Singapore

2000 Building web page using HTML, Java and Applets in APIIT

2001 MS Project in Iverson

2001 Microsoft Power Point 2000 Basic and Intermediate in MCSB

2001 Supporting Microsoft Windows NT 4.0 Core Technologies in MCSB

2002 Domino Designer Fundamentals in Iverson

In-house Training
2000 Ecore Deployment in Tuas Plant – Singapore
- Migrating Windows 95 to WIN NT Operating System

2000 Advance System Management Software(SMS) – Singapore
- Deploying SMS into users' workstation
- Deploying software vis SMS to users
- Deployment of updates to users

2000 NeW Adverse Effect reporting System (NWAES) Training in BLH Bangkok
- To stream line the adverse report with all Merck subsidiaries worldwide.
- GUI driven.
- On-line and real-time system.

2001 CTS (Clinical Trial System) and CTMS (Clinical Trial Management System in Tuas Plant – Singapore
- To implement CTS and CTMS in Malaysia
- With this system, provide the users' the flexibility to integrate their workstation as a data collector and office computer.
- The flexibility to key in data off-site and off-line.

2001 Interwoven Web Creation in Singapore Regional Office
- Developing Internet webpage and directly post it to the webserver in Merck headquarters

Career History

April 1993 to May 1993
Procter and Gamble (M) Sdn. Bhd
He joined as a Data Entry Clerk to assist the migration of sales application system.

His key responsibilities were to key in sales order, executing daily backup, updating general ledger, filing hard copy of sales order for authentication check and generating invoice

August 1994 to January 1996
Matsushita Electronic Devices (M) Sdn. Bhd

Joined as a System Administrator as a member of the Operation Team to provide technical support.

His key responsibilities were as follow
- Daily operation of AS/400.
- Handling security Issues.
- Maintenance of local area network.
- Maintenance of wide area network.
- Providing in-house training.
- Served as a helpdesk for both hardware and software.
- Deployment of new hardware and software.

He had undertaken projects in the following field
- CASEMARK, using RF scanners in warehouse to track the inventory prior to delivery.
- Electronic Meal Subsidy, where in a factory with more than 1000 employees, instead of using coupons they use the magnetic swipe card to keep track of their meal subsidy.
This results in near zero discrepancies and shortened the queue for payments during meal break.
- Time Management System using magnetic swipe card to replace the punch card system.

December 1997 to September 1999
Cold Storage Retail Sdn. Bhd.

After graduating from University of Portsmouth he joined Cold Storage Retail as an IT Executive.

His responsibilities were:
- Surveying sites prior to implementation.
- Liaising with hardware vendor on the hardware delivering issues.
- Tagging all the merchandise with valid barcode.
- Setting up Point of Sales system at store level.
- Trained the users on DSS (Distributed Store System) and hand held laser scanners.
- Implementing DSS and using hand held laser scanners for stock take purposes.
- Providing technical support for DSS, on site, off site and after normal office hours.
- Ensuring that communication between store and head office is successful on daily basis.
- Implementing, support and Y2K testing for Easy Pay Windows Version (Payroll Software)
- Providing technical support for application software and computer hardware problems at head office level.

Achievement
- Implementing the Point of Sales system for Klang Valley, Malacca and Seremban within a given specified time.
- Implementing more efficient ways to store management
- Able to target fast moving item.
- Reducing time taken to conduct stock take to one day and was able to generate discrepancy in reports at store level.
- Implementing Easy Pay, reducing the time taken by the clerk to tabulate pay for store people.

September 1999 to present
Merck Sharp & Dohme (I.A.) Corp.

He joined Merck Sharp & Dohme ( I.A.) Corp. a subsidiary of Merck US as a MIS Specialist

He is responsible for the following areas from September 1999 to December 2000:
- General IT support include:
- Administering the IT security on the Shiva remote access and files.
- Administration of back-end servers and communication equipment.
- MS Exchange Administrator.
- Providing first level support for MRL (Merck Research Lab.) application software.
- Using Microsoft SMS (System Management Software) server to deploy new software and running spots check on illegal software.
- Consistently providing updates to application packages.
- Providing first level support for remote access users.
- Evaluating and deploying notebooks to new users and upgrading the existing ones.
- Provide training for application software.
- Consistently upholding Merck IT Policy.
- Providing IT Orientation for new comers.
- Being a first level of support for Merck Finance Application System.
- Office security, include issuance of office access cards.
- Providing first level contact and support for Merck wide area network.
- In-charge of PABX system and phone related issues.

Achievement for 2000
- Mass migration of hardware across the country.
- Migration from Windows 95 to WINNT workstation to all employees.
- Deployment of MS SMS server.
- Implementation of SMS module to workstation, more efficient and efficient ways to perform mass upgrades.
- Scored EE (Exceed Expectation) for Merck International IT Auditing
- Spearhead the first ever Merck Internship program in Malaysia, as a result, first MSD Malaysia Intranet.
- Being a team leader of the Implementation of MIS Helpdesk for South East Asia countries with participation from other Asiapacific countries.
- Being an assistant coordinator for office renovation.

He pursued the role of full time local RIS support which lead him to working closely with his other RIS counterpart from all over the world. Amongst are his responsibilities from 2001 onwards.
- Providing first level support for CRA (Clinical Research Associates) for MSD Malaysia and BLH Bangkok.
- Relaying updates from RIS provide constant tips and hints to improve users' skill.
- Deploy upgrades using Package Managers based on RIS platform.
- Providing first level support to Merck WAN, PABX and ISDN line issues.
- Provide IS Orientation for new employees.
- As MSD Malaysia webmaster using Macromedia Flash and HTML.
- Be in-charge of Merck Finance Application System.
- Administer the office security.
- Constantly provide tips and hint on various application software, a constant software education to all employees.
- Encourage the use of Internet and MSD Malaysia intranet.
- Provide first level support for HR software eg PeopleSoft.
- Pro-active checks on all the power supply to servers, PABX and alarm sensors.

Achievement for 2001
- Setting up the infrastructure for NWAES, CTS and CTMS in Malaysia, renovate the computer room with upgraded facilities.
- Implementing NWAES, CTS and CTMS, with the implementation of the said system, the task of CRA to collect data were simplified.
- Upgrading the existing PABX to ISDN PRI capable. With this upgrading, there is reduction on the workload of receptionist. Office based employees were able to check missed calls, have five party tele-conferencing and live call screen. The Panasonic D500 PABX integrates with the server to capture detailed call reports.
- Video Conferencing facilities were made available to senior managers with the capability of ISDN PRI.
- Implementing the use of close proximity card for all doors. With the office expanding to another floor, there was a need to use a more effective way to enforce security. This system also integrates with the server to provide report and control the access level for all employees.
- Being technical leader for office expansion.
Referee
Lee Kwok Fun
Senior Therapeutic Business Group Manager
MSD Malaysia
Telephone : 03 79662839
E-mail : kwokfun_lee@merck.com

Chin Hin Wah
IT Manager
Cold Storage Retail Sdn Bhd.

Telephone: 03 77255966 ext 606

Extra Co-curricular Activities.

1. Vice President for Computer Club Sekolah Menengah King Edward VII
2. Treasurer for school Librarian Society Sekolah Menengah King Edward VII
3. Committee Member for Science Club Sekolah Menengah King Edward VII
4. Committee Member for Football Club Sekolah Menengah King Edward VII
5. Represented school in science exhibition for 'Expo Pendidikan Daerah Larut Matang & Selama and was awarded second place
6. Elected Committee Member for Matsushita Fire Fighting Squad
7. Represented Matsushita for Merdeka Day'95 March Pass
8. Organised department's anniversary dinner for Matsushita
9. Attended Fire Fighting Techniques Training organised by Jabatan Pertahanan Awan
10. Professional Development Director for Rotaract Club
11. Committee Member for MSD Malaysia Annual Meeting and Vietnam Team Building in Phuket Island.
12. Co-organiser for MRL Medical Directors’ Meeting and RIS Team Building 2001 in Nexus Karambrunai Sabah
13. Committee Member for MSD Malaysia Annual Meeting in Sunway Pyramid in- charge of security.