Posted by on February 02, 19102 at 20:07:59:

JOMY JACOB
Room No: 206,Suha Mansion
90/92, Jani Jhan Khan Road
Royapettah, Chennai -600014

Phone No:00-91-44-8291126/27(of)
Email: jomyjacob@yahoo.com

Summary:
· Overall 4 yrs of IT experience with about 20 months of CRM experience in Siebel implementation with full exposure in total life cycle of Siebel implementations. Has been instrumental in the implementation of complicated applications as well as planning and decision making in different phases of projects.
· Experience of Siebel tools, both dedicated client config and HTML config. Worked with Siebel 2000, 99.6 and 99.
· Proficient with Siebel eModules and Siebel.com applications such as eSales, eService, eMarketing, email response, eFinance, eCommunication both in the functional and technical side
· Good experience with Siebel VB, Siebel eScripts, Actuate Reports, EIM, Web Server. All the projects requested for very frequent customer interactions. Successful Siebel Call Center implementation at Bell South, Atlanta.
· Worked on Enterprise Application Integration to integrate Siebel Call center
· Proficient in Oracle,MS –Sql and PL/SQL.

Education
· Master of Business Administration (MBA) 1995-97
· Bachelor of Commerce (B.Com) 1992-95
Technical Skills
Applications : Siebel2000Tools/ServerAdministration/Configuration/ Siebel VB/ EIM/ EAI/ Assignt Manager/ Workflow/ Proposal Generation/Actuate Reports.
Operating Systems : Windows ‘95/’98, NT, MS DOS.
Language :‘C’
GUI’s : Visual Basic 5.0/6.0,VB Script.
Server Side Technologies : ASP,COM,DCOM,XML.
Markup Languages : HTML, DHTML
RDBMS : Oracle 7.x/8.0,MS SQL.
Others : MS Office