Human Resource, Operations Executive

Human Resource, Operations Executive


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Posted by on October 14, 19102 at 13:01:58:

Personal Particulars


Name : Anita Gomez
Age : 23
Date of Birth : April 2nd 1979
Current Address : 3-3-10, Block RHU,Pantai Panorama Condominium Jalan Kerinchi, Kuala Lumpur.
Home Phone : None
Hand Phone : 017 3088 690
Office : 603 20788833
I.C. Number : 790402-06-5464
Race : Indian
Religion : Christian
Marital Status : Single
Sex : Female

Qualifications


Year : 1998 - 1999
Achievement : Diploma in Mass Communication major in Advertising
Institution : Olympia Business School Kuala Lumpur

Year : 1997 - 1998
Achievement : Certificate in Business Studies
Institution : Olympia Business School

Year : 1991 - 1996
Achievement : Sijil Pelajaran Malaysia (Grade1)
Institution : Sek.Men Taman Johor Jaya

Experience


Employment : Business Trends Personal Consulting Group
Year : October 1999 - Present
Position : Unit Supervisor (Temporary Department)
Starting Salary : RM1100
Current Salary : RM2600
Other Benefits
Report to : Operations Manager
Duties / Responsibilities : - Reporting to the Branch Manager
- Manage 5 Consultants under the Division
- Train and Coach Consultants on the job
- Manage, administer and supervise to ensure smooth flow of the Operations Unit.
- Track performance level of consultant
- Major challenges include implementing effective controls through procedures and guidelines, monitoring and management reports
- Develop, maintain and implement policies and procedures
- Conduct presentation and data analysis.
- Forecasting results and plan contingencies
- Trouble shoot and spontaneous decision - making
- Responsible in overall organizing of company events and functions
- Assist in the Exhibition and Promotion Unit.
- Held HR related public speaking sessions in colleges
- Reviewing Quarters plans
- Participate in the Sales Conference and attend Manager’s Meeting
- Ensuring that the data provided to the clients are on time.
- Managing Key accounts of the company.
- To conduct and chair Supervisor’s meeting
- Handle credit issues with clients and candidates
- Handle HR related functions such as interviewing, testing, orientating, assessing and qualifying candidates on the job placements.
- Attend to all administrative functions and projects.
Reason for leaving : Better Offer


Previous

Year : Jan – Oct 1999
Employment : Teledirect Malaysia Sdn Bhd
Position : Telemarketer
Starting salary : RM800
Report to : Operations Manager
Duties / Responsibilities : Handle outbound and inbound calls
- Promote and sell client’s services (Projects) –
AHA , Maxis and Prudential
- Handle clerical and administrative duties
- Attend to various inquiries and complains
- Responsible in reaching the targets given.
Reason for leaving : Better Offer


Achievements


Year : 2002
During : Business Trends Personal Consulting Group
Achievements : - Top Performer on Marketing Day

Year : 2000 - 2001
During : Business Trends Personal Consulting Group
Achievements : - International Excellence Award
-Best Performer Award

Year : 1997 - 1999
During : Olympia Business School Kuala Lumpur
Achievements : - Championed Many Dance Competitions
- Organizing Committee for Annual Graduation
Events and Orientation Nights
- Student Council committee

Year : 1996-1997
During : Sek. Men Taman Johor Jaya
Achievements : - Best Student 1996.
- Prefect Award

Relevant Skills


- Work well with PC, Microsoft Word, Excel, and the Internet
- Intermediate in Power Point
-
Typing speed : 45 wpm

Language


Spoken English Excellent
BM Excellent

Written English Excellent
BM Excellent



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