Posted by on August 05, 19101 at 05:35:09:

Address;FLAT NO:202, GOLDEN TOWERS,
STREET NO:8, HABSIGUDA,
HYDERABAD – 500 007.
ANDRA PRADESH,
INDIA.

Tel No: 0091- 040 – 7153846.
Email: hyddavid@rediffmail.com

EUCATIONAL QUALIFICATION:M.A. ECONOMICS.
TECHNICAL QUAIFICATION: PASSED IATA INTRODUCTORY
CARGO COURES, GENEVA.

WORK EXPERIANCE: WORKING IN LEADING EXPRESS COMPANY AS
AN OPERATIONS MANAGER. HAVING
15 YEARS EXPERANCE IN THIS FIELD.

From May 1992 to May 1995 as an Asst.Manager,Oprations
at HYDERABAD, A.P. , INDIA.

From May 1995 to till date as an Operations Manager
at HYDERABAD, A.P., INDIA.

PERSONNEL
Recruiting New Personals on Operation and Administration Executives & Accounts Executives.

Conducting Training Programs on Operations (Ground & Air) Conducting Survey on Internal customers.
Conducting Appraisals for the Executives and Asst. Managers on Annually.

ACCOUNTS
Monitoring on Day to Day expenses.
Budgeting for the year for Warehouse Operations.

ADMINISTRATION:
Overall handling the HUB/Warehouse on all day to day activity.
Overall administration on Security System Operations.
Handling a work force of 70 people inclusive of Ten Executives.

CUSTOMER SERVICE
Telemarketing.
Meeting Major Account Clients regularly to monitor the
Service Level.
Implementing New Operational Procedures according to
Clients need.
Updating the network connection to Clients Office.
OPERATIONS
Handling all operation like AIR & SURFACE Connections.
Handling a load of 12 tones a day which inclusive of 2000 Packages on both Documents and Cargo shipments.

Handling Four Flights and Eight Trucks in a day.

Ensuring SAFTY & SECURITY for all packages and personals.
Introducing New connections as and when required.

Monitoring the operation time effectiveness on delivery and Pickup.

Keeping contingency plan for need of the hour.
Co-ordinating with other functions like Customer Service, Sales and Network Departments.

Conducting Feedback Survey from the external customers on the Quality of Service.

Got Appreciation on the Best Performance of the Warehouse/HUB for the year 1993-95 from the MANAGEMENT.

Got Promotion in 1994 as HUB Manager–Operations.

Minimized Pilferages & loss for the Last Five inancial Year consecutively.

Minimized the Manpower turnover.