Posted by on June 10, 19103 at 23:29:04:

Alice Yan

2305 South Steward Avenue #E
Chicago, IL 60616
Email: ysinyee@yahoo.com
Phone: 312-842-1475

EDUCATION

Roosevelt University, Chicago, IL
Master of Science in Information Systems with honors, August 2002.
GPA: 3.8/4.0
Worked on system analysis and design projects using MS Access 2000. Developed detailed system design specifications and process flow documentations including data flow diagrams, entity-relationship diagrams, and data dictionaries.

Related Coursework
• Database Design
• Data Mining and Data Warehousing
• Web Programming
• System Analysis and Design

Monash University Australia, Malaysia Campus
Bachelor of Business and Commerce, July 2001
Concentration in Electronic Commerce and Marketing.

SELECTED EMPLOYMENT

Database Analyst (Intern), Sept 2002 – Present
Pearson Reid London House, Chicago, IL
• Involved in projects from design and development through implementation, training, and support using development tools including MS Access, SPSS, Visual Basic 6.3, Crystal Reports
• Develop a new platform to extract data for scoring in SPSS
• Responsible for databases design, implementation, and maintenance.
• Implement procedures for backup/recovery, security, and other functions.
• Create user interface/application and reports.
• Develop and implement System Design Specification and Documentation.

Marketing Assistant, Dec 1990 – Feb 2000
Signal Communication, Malaysia.
• Working with the sales management team in the daily support of the marketing/sales efforts.
• Handling customer care servicing and supporting help desk.
• Operating cash registers and prepare finance arrangements through invoices and contracts.
• Responsible for inventory checking and data entry.

Government School Teacher, Dec 1997 – Feb 1998
Taman Connaught Primary School, KL, Malaysia
• Taught Mathematics, English and Music
• Attended staff training and development sessions

COMPUTING SKILLS

• MS Access 97/00/02, Crystal Report, MS Project, MS Office, MS FrontPage, Visible Analyst, Visio, Erwin, SPSS
• SQL, Oracle PL/SQL, VBA, JavaScript, PHP, PERL, XML, HTML
• Pursuing Oracle 9i DBA Associate (OCA)