Posted by on November 12, 19102 at 04:06:03:

We are looking for suitable candidates to join our team to work at a Multinational Company. Interested candidates are invited to email your resume in MS Word format (virus scanned) to jobs@thatz.com stating your present and expected salary, as well as, availability. Please note that only shortlisted candidates will be notified.

Basic Requirements
At least 12 months of working experience on PC Hardware, MS Win 9X / Win2K, MS Win NT Workstation and/or Standard Software (MS Office, Anti-Virus Software, Browsers, etc). Lotus Notes experience will be beneficial.
Excellent communication (especially telephony), inter-personal and written skills.
Customer and service oriented.
Able to work in fast paced environment.
Able to work independently and in a team.
Possess positive, friendly and cheerful working attitude.
Female candidates are welcome to apply.

Job Duties
Provide end-user telephone and on-site support on in-house applications and standard PC and notebook problems.
Logging of helpdesk calls and documentation of all user requests and problem resolutions.
Trouble-shoot PC Hardware, Notebook, PDA, Printer/Print Server, MS Win 9X, MS Win NT Workstation, Win 2000, Standard Software, Lotus Notes Clients, In-house Applications, Browser problems, etc.
Adhere to the Helpdesk and End-user Support Service Levels at all time.
Able to lead a team (on-rotation basis).