Posted by on August 05, 19102 at 04:26:17:

We are looking for suitable candidates to join our team to work at a Foreign Multinational Company. Interested candidates are invited to email your resume in MS Word format (virus scanned) to jobs@thatz.com stating your present and expected salary, as well as, availability. Please note that only shortlisted candidates will be notified. Successful candidates shall undergo hands-on and classroom trainings as when necessary.

Basic Requirements
1) At least 6 to 12 months of working experience on PC Hardware, MS Win 9X / Win2K, MS Win NT Workstation and/or Standard Software (MS Office, Anti-Virus Software, Browsers, etc). AS/400 and Lotus Notes experience will be beneficial.
2) Experience on BMC Patrol, Netview, SNA and TCP/IP will be beneficial.
3) Excellent communication (especially telephony), inter-personal and written skills.
4) Customer and service oriented.
5) Able to work in fast paced environment.
6) Able to work independently and in a team.
7) Possess positive, friendly and cheerful working attitude.
8) Female candidates are welcome to apply.

Job Duties
1) Provide end-user telephone and on-site support on in-house applications and standard PC and notebook problems.
2) Logging of helpdesk calls and documentation of all user requests and problem resolutions.
3) Trouble-shoot PC Hardware, Notebook, PDA, Printer/Print Server, MS Win 9X, MS Win NT Workstation, Win 2000, Standard Software, Lotus Notes Clients, In-house Applications, Browser problems, SNA, TCP/IP, ATM Servicing Unit, etc.
4) Adhere to the Helpdesk and End-user Support Service Levels at all time.
5) Able to lead a team (on-rotation basis).