Posted by on August 19, 19102 at 08:56:40:
Our Fortune 100 client with offices worldwide is looking for a Technical Support Manager in their Tokyo, Japan office. Candidate should have 4 plus years of management experience with engineering, support or customer service. Should be bilingual Japanese and English. Will be responsible for managing a team of 20 plus professionals, implementing new support systems and developing metrics to evaluate the service. Should be familiar with networked automated call distribution systems and ISO 9000 compliance. Relocation will be provided. If you are interested in, please email to kkaneko@venturipartners.com.