Posted by on July 09, 19102 at 02:26:26:
POSITION TITLE: National Training & Development Manager – Direct Sales, China
LOCATION:Shanghai, China
REPORTS TO: National Agency Director, China
THE COMPANY:
A U.S. based international insurance company engaging in the development, promotion and marketing of a wide range of general insurance, property and casualty insurance products. It also provides standard marketplace and individually tailored Third Party Bodily Injury, Property Damage, Personal Injury and Advertising Liability products. Its business also extends to tailor made insurance programs for energy, engineering, marine, middle market, personal lines, political risk, risk finance, risk management, surety and trade credit.
The company markets its insurance products and services through a variety of distribution channels in approximately 130 countries and jurisdictions throughout the world. In China, it markets its business activities through its specialized direct sales team. It has currently 3 offices in China with around 160 direct sales staff.
BACKGROUND:
To match with the business growth, market complexity and product development in China, the Company has recruitment need of an outstanding and dynamic Training Specialist to be their “Training & Development Manager – Direct Sales” to integrate its specialized insurance program and approach
PURPOSE: Acts as Resource Manager within China by providing the direction and support needed to meet Direct Sales Teams, Direct Sales Managers and Customer expectations. The focus will be on developing a group of highly competent and professional personnel in order to achieve high levels of growth, profitability, professionalism and customer services.
JOB RESPONSIBILITIES AND DUTIES:
I. Training and Development
Responsible for the overall management of the training and development functions of the Direct Sales Teams encompassing all levels of staff and to participate in activities aimed at improving standards while ensuring that the Direct Sales Division’s philosophy is sustained and objectives meet.
- Educate and train Direct Sales Teams, Direct Sales Managers and Branch Trainers on the Company’s Selling System.
- Assist Direct Sales Managers in improving crossline selling results.
- Identify, hire, train and develop a group of trainers for Branches.
- To develop and standardize training materials/program for all Branches.
II. Performance Tracking
Responsible for the overall development of reliable system to manage, coordinate and keep track of the performance budgets of Direct Sales Teams and Direct Sales Managers.
- Provide management timely and accurate reports of the performance budgets on a daily, weekly, monthly basis of Direct Sales Teams and Direct Sales Managers.
ROLE & AUTHORITY:
1. Recruiting and selection of Branch Trainers;
2. Assist the National Direct Sales Director in the recruitment and selection of Direct Sales Team.
3. Meet or exceed Direct Sales Division staffing and production budgets.
4. Working directly with Direct Sales Managers and Branch Trainers to improve production results and customers.
ACCOUNTABILITIES:
1. Develop training plans with the approval of the National Direct Sales Director.
2. Meet or exceed all goals and implement all strategies.
3. Report strategy, action plans and results as required by National Direct Sales Director.
4. Utilize and implement with Direct Sales Teams, Branch Trainers and Direct Sales Managers the best practices and activities as outlined.
5. All other duties duly assigned.